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Lead volume is flat, cross-shopping is up and brand loyalty is in retreat. As confident sales teams keep losing buyers they thought they had, daily industry sales data is showing dealers exactly where their funnel is breaking and how to fix it without buying a single new lead.
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David Keller - As we all know, 2009 is a year we are willing to lock away in the attic and forget. There have been many changes in management styles, efficiencies, inventory values, personnel, sales, income, et cetera this year, and there will probably be more to come in 2010.
Read More →With the announcement today that GM will shutter its Saab division, BMW may be a winner, according to cross-shopping data from AutoTrader.com, the ultimate automotive marketplace. Thirty-three percent of Saab shoppers also looked at BMW vehicles while researching and comparing new and used vehicles on AutoTrader.com, a larger percentage than looked at any other brand.
Read More →DOT 49 CFR, Part 172, Subpart H, requires that all hazmat employees who affect hazardous materials transportation are trained within 90 days of hire, with recurring training required at least once every three years. With fines up to $50,000, Hazmat enforcement can be tough and necessary training should be scheduled accordingly.
Read More →Harlene Doane - Stephens, Inc. published a report on F&I income earnings per vehicle retailed for the top public automotive groups based on fourth-quarter 2008 data. The data is below.
Read More →Kimberly Long - It’s a question dealers ponder daily: How do I make my store stand out in the crowd? Everyone wants to convince customers to buy from their store instead of the guy down the road; that’s certainly nothing new.
Read More →Kirk Manzo - Ask every manager at your store to write down the complete sales and F&I process. How many different versions might you receive? How well-defined is your sales and F&I process?
Read More →For special finance dealers and BHPH dealers, the most important aspect of your dealership website is the online credit application. If you do not have one on your website, you are wasting your money and time online.
Read More →Lee Auto Malls is pleased to announce that they have acquired the assets of the Linnehan’s Credit Now! Auto Company sales dealerships, and their related finance company, Atlantic Acceptance Corporation, which is located in Trenton, Maine. The merger brings together two of the largest volume used vehicle dealers in the state,
Read More →On Dec. 4, 2009 the first Volkswagen dealer in the Flagstaff area opened its doors. Findlay Volkswagen opened in the Flagstaff Autoplex. It is the second Findlay Automotive Group dealership in Flagstaff. The first was Findlay Toyota.
Read More →This month celebrates my twentieth anniversary in special finance. Throughout the years, the economic landscape has changed several times, as have the names of the finance companies that have made special finance a fixture in most successful dealerships.
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