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Lead volume is flat, cross-shopping is up and brand loyalty is in retreat. As confident sales teams keep losing buyers they thought they had, daily industry sales data is showing dealers exactly where their funnel is breaking and how to fix it without buying a single new lead.
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Diamond status has been impossible for any provider to cling to for more than a single year in this category. Consistent performance has been elusive for most, perhaps reflecting dealers’ ongoing search for ...
Read More →With finance approvals harder to come by for everyone, desking deals has gotten trickier and deal structure has never been more important. The right desking product can make the process ...
Read More →One company still delivering results for dealers is the reigning champion ...
Read More →This category is returning to the DCAs after an appearance in 2006. Response at that time was minimal, as there were very few providers offering these products, and many dealers knew little or nothing of them. What a difference a few years can make. Products like the ones listed here have moved into the mainstream, and dealers have ...
Read More →This category was formerly known as Online Auction Listing Service. It was felt a name change was necessary to more accurately describe the wide array of services provided by many of these vendors. These providers supply the mechanism by which dealers ...
Read More →The group average in this category took a giant leap – almost 19 points – over last year’s score. Like the Internet Trainer category, the scores in this category were probably greatly influenced by dealers putting more focus than ever into ...
Read More →Greg Goebel - It only seems appropriate that this month’s column focus on the auto finance companies that are serving the special finance market. Without a doubt, it has been a tumultuous year, but contrary to the perspective of many dealers, finance companies are still issuing loans. One of the most often-asked questions I used to receive was, “Who is hot?” Nowadays, it has become, “Who is in the market?” The good news is that there are still options ...
Read More →For the three Dagenais brothers, one of the biggest challenges they faced while negotiating to buy out the local Ford store in Escanaba, Mich., involved keeping their pledge of strict confidentiality. In a Midwestern town like Escanaba, that commitment required ...
Read More →Dealer Specialties, a division of Dominion Enterprises and the nation's leading provider of data and photo collection, inventory management and data distribution services, announced today the expansion of their product suite to include ...
Read More →Unlike traditional financing, where a dealer earns his profit at the time of sale, BHPH dealers earn their profits over long periods of time. This business model, on more than a very small-scale operation, can quickly drive a dealer out of cash and business. The solution for many BHPH dealers is ...
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