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Lead volume is flat, cross-shopping is up and brand loyalty is in retreat. As confident sales teams keep losing buyers they thought they had, daily industry sales data is showing dealers exactly where their funnel is breaking and how to fix it without buying a single new lead.
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Greg Goebel - “We’ve got a really big shhhoooow for you…” Certainly, that same exclamation should be used for the 2008 NADA Convention set to take place in San Francisco in early February.
Read More →Craig Criswell - The purpose of the site is to make buying that next vehicle easier. It must attract and engage the ever-growing number of people doing research online for their next vehicle purchase...
Read More →Mark Benjamin - Many small-business owners are not fully aware of their legal rights when it comes to monitoring their employees’ e-mails and fear that the company may be breaching privacy laws by reading their staff’s e-mail correspondence.
Read More →Fuel cost, energy security and the environment are all contributing to consumer interest in biodiesel, a domestically-produced, renewable alternative to regular petroleum diesel.
Read More →Tom Herald - Creating a great customer experience is both incredibly simple and the hardest thing you'll ever do. There is nothing magic or mysterious about it, but you have to turn your mind inside-out.
Read More →The Shure Hybrid System is a versatile bench system. It achieves the same appearance as the regular TC3® System, however the Hybrid System allows for increased storage capacity.
Read More →Gumiyo announced today the availability of Carfax Vehicle History Reports on mobile devices for automotive listings available through the Gumiyo platform.
Read More →Today, Dealerskins, a division of Dominion Enterprises and a leading provider of automotive dealer web solutions, announced the release of Psychic Sales, a sophisticated online customer visibility system that adds depth to web site leads.
Read More →John Carrol - It hasn’t all been smooth sailing. A few years ago, the family bought two area stores and later sold the underperforming Chrysler/Jeep location. Cole chalks it up to experience...
Read More →Jennifer Murphy - The customer is taken to the private office of one of the four the service consultants/advisers who usually spend between seven and 10 minutes with each customer to understand the customer’s concerns.
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