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Lead volume is flat, cross-shopping is up and brand loyalty is in retreat. As confident sales teams keep losing buyers they thought they had, daily industry sales data is showing dealers exactly where their funnel is breaking and how to fix it without buying a single new lead.
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Bud Abraham - "we've always been able to operate the department with little equipment and low paying, entry level people."
Read More →Jeff Smelley - As you progress into the New Year, how do you intend to improve your business? This is a question every dealer should spend time contemplating. More to the point, thought should be given to this topic regularly.
Read More →Jeff Smelley - Inefficient daily operations in a dealership cost money, REAL MONEY, and unlike a missed sales opportunity, poor dealership operations will continue to cost money until fixed.
Read More →Jeff Smelley - DMS stands for Dealer Management System ... a system yielding quantifiable, reliable and timely information to the dealer
Read More →Thomas B. Hudson, Esq. - The motion is usually based on the dealer’s claim that the car buyer has failed to state sufficient facts to make out a viable claim...
Read More →Thomas B. Hudson, Esq. - dealers and finance companies operating in the sub prime arena believe that the use of starter interrupt devices is a good thing...
Read More →Dan Henderson - There is a difference between advertising and marketing. Advertising is used to create awareness where marketing is the selling of goods and products. In the car business we should always be marketing.
Read More →Brian Hudson - What the situation cried out for was for guidance from someone or some body that actually knew something about TILA and Reg. Z...
Read More →Keith Whann - “financial products and services” includes the financial institution’s evaluation of information collected in connection ...
Read More →Kevin Day - When was the last time you sent your people to a training course or had a professional trainer come to your store? I would recommend an ongoing training program in place that utilizes the menu process. In today’s society our finance department must not only make money, but must also
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