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Lead volume is flat, cross-shopping is up and brand loyalty is in retreat. As confident sales teams keep losing buyers they thought they had, daily industry sales data is showing dealers exactly where their funnel is breaking and how to fix it without buying a single new lead.
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Jim Jensen - Our lives are complicated by things that concern us, but sometimes those are things that we have very little or no control over, such as geopolitical events or business closings ...
Read More →Bryan Goudy - The F&I office ... it has changed forever the way automobile dealers sell their accessories and aftermarket products.
Read More →Darin George - Never forget how you felt when you bought your first car. The emotional intensity level of the customer is at its highest, and how we proceed will determine if we sell the vehicle ...
Read More →Darin George - Never write down the first or second number the customer says because it will give them hope ...
Read More →Darin George - Giving a customer our best price to shop around with can be done by the receptionist or a salesperson with a heart beat ...
Read More →Darin George - There is an old saying in the car business...“the customers that pay more are your best and happiest customers for life”.
Read More →Darin George - Your customers have already made the decision to look and possibly purchase a new vehicle when they enter your dealership...
Read More →Darin George - There is an old saying; the easiest customer to sell to is one that you have already sold to. The sold customer follow-up is the single-most important aspect for long term success of a sales representative and the dealership they work for ...
Read More →Kevin Day - Having a system for each department in your dealership that flows to other departments is the key.
Read More →Thomas B. Hudson, Esq. - The customer has signed on the dotted line, but now you can’t find a company willing to buy the retail installment sales agreement ... What rules apply?
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