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Articles•by J.D. Rucker•June 1, 2009

Search Engine Reputation Management

Jim Rucker - How often do you search Google and the other search engines for your dealership name? Weekly? Monthly? Rarely? You should be doing it often. Your potential customers do. It's actually the most important ...

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Mining for Precious Profits

Many dealers dig into reports that spell out how many units each salesperson sold, how many ROs the service department has written and how many ancillary products the F&I office has sold. As informative as the data in those reports are, they are all history reports and don’t do much to drive more traffic or sales. Today, many dealers are digging through their ...

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Articles•by John Carroll•May 29, 2009

Riverside Hits the Tech Ground Running

For the three Dagenais brothers, one of the biggest challenges they faced while negotiating to buy out the local Ford store in Escanaba, Mich., involved keeping their pledge of strict confidentiality. In a Midwestern town like Escanaba, that commitment required ...

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Articles•by Jason Ezell•May 27, 2009

Put Your Money Where Eyeballs Are

Jason Ezell - Although OEM sites are still the most visited by online shoppers, third-party sites are no longer the second most visited sites. For the first time, dealership Web sites are the second most visited Web sites by online car shoppers! A reported 60 percent of these shoppers went to the ...

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Articles•by J.D. Rucker•May 19, 2009

Five Sources to Drive Traffic to Your Web Site

Jim Rucker - The scope of the automotive industry has changed over the last several months. Web sites are becoming more functional, offering the quality that consumers demand when trying to research vehicles online. They're not all perfect, but for the most part, they offer inventory, credit applications and other ...

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Articles•by Todd Swickard•May 1, 2009

Mobile Marketing Today

Todd Swickard - The hype is building about mobile marketing and how it will affect automotive in 2009. Early adopters are pushing text messaging and mobile Web advertising. Those who sell mobile marketing services say it’s the future of CRM. After all...

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Articles•by David Keller, CPA, CFE•April 30, 2009

The Misdiagnosed Dealer Plague

David Keller - I have talked to many banks in the past few months, and guess what? They don’t seem to be in the business of loaning money anymore. Seems strange, as they should have a hard time making a profit if they pay depositors and...

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Articles•by Glynn Rodean•April 28, 2009

Part Three: Outsource to In-House - The BDC Ramp-Up Process

Glynn Rodean -There are many different functions a BDC can perform. Some of the most popular ... in-house BDCs performing well include: working Internet leads, working purchased leads, taking incoming sales calls from advertising and direct mail and ...

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Articles•by Rick Gibbs•April 24, 2009

The Growing Rate of Technological Change

Rick Gibbs -Despite current economic conditions, the rate of technological change continues to grow at exponential rates. This is extremely important to your dealership because it ultimately affects the way consumers shop and make purchase decisions...

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Articles•by Rob Anderson•April 10, 2009

Copywriting: The Foundation of All Great Advertising

Rob Anderson - The headline is the most important aspect of any type of advertising. There are several ways to approach a headline. Most popular for me is the problem/solution headline. I deal a lot with credit, so the most prominent example is...

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