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Articlesby Rob ChesneySeptember 1, 2006

Following Customers To The Internet

Rob Chesney - ... nearly four of every ten automotive minutes are now spent on eBay Motors...

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Articlesby Harlene DoaneSeptember 1, 2006

To BDC Or Not To BDC? Improving Response Times

Harlene Doane - If you have spoken with the customer and set an appointment the customer is far less likely to continue shopping...

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Articlesby Rob ChesneySeptember 1, 2006

Advanced Potography Tips

Rob Chesney - Make sure you provide a full exterior view of the vehicle, with four separate pictures to capture the front, back and sides...

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Articlesby Rob ChesneySeptember 1, 2006

Factors In Setting Up An Account On eBay Motors

Rob Chesney - Incorporate the same logo, colors and graphic style in your listings that you use in your marketing materials...

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Articlesby John CarrollSeptember 1, 2006

Putting The Sizzle In Online Sales

John Carroll - "When someone is online, they do have a choice," says Rosenthal, so forget bad cars with high miles and ugly colors...

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Articlesby Ali AmirrezvaniSeptember 1, 2006

Establishing Credibility To Increase Online Leads And Sales

Ali Amierrezvani - Web sites hosted on free servers are not taken seriously; customers will take their business elsewhere...

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Articlesby Ali AmirrezvaniSeptember 1, 2006

Search Engine Marketing: Make It Work For You

Ali Amirrezvani - A well-rounded online marketing plan should include more than just one technique...

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Articlesby Tom HudsonSeptember 1, 2006

Oops! Someone is Sleeping

Thomas B. Hudson, Esq. - I’ve frequently have to point out to people in the car business that the Truth in Lending Act doesn’t apply to many credit transactions...

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Articlesby Rex A CollinsSeptember 1, 2006

Expensive Theft Schemes in Dealerships

Rex Collins - Internal theft is big business. It is estimated that the cost to each employer is $9 per day per employee...

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Articlesby Rex A CollinsSeptember 1, 2006

Warranty Audits: Keeping your Dirty Dozen Clean

Rex Collins - Dealers should remember that a technician is supposed to perform the appropriate documentation, not a service advisor.

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