
The Fixed Ops Blind Spot | Dealer Debrief
Customer-pay repair orders only make up about 5% of a service department’s repair orders. Is your dealership missing out on this profitable service?
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Customer-pay repair orders only make up about 5% of a service department’s repair orders. Is your dealership missing out on this profitable service?
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A successful business is a built on a solid foundation. A foundation supported by non-revenue-producing personnel.
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For the second month in a row, the average wholesale auction prices of all the major RV market segments declined.
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New NIADA Certified offers dealers more choices, higher standards, better technology, more ways to satisfy customers.
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With consumer credit performance maintaining healthy levels across auto, credit card, personal loans and mortgages, lenders continued to ramp up new account origination growth in the non-prime segment of the market near the end of 2021.
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The seasonally adjusted Retention Index moved up by 0.6% – the lowest rate of increase since July – reaching 197.0 points during the first month of 2022.
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Used Retail Prices are more accessible than in years past, due to the proliferation of ‘no-haggle pricing’ for used-vehicle retailing.
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Finding good salespeople has always been hard, but if you approach the market with an open mind, are clear with what you’re looking for, and ask the right questions during the interview, you will grow great sales teams.
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Industry analysts predict U.S. auto retail sales will dip in January as manufacturing slows.
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Kelley Blue Book has pulled out 10 interesting takeaways from last year’s market performance – a final look at 2021.
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Weekly declines continued last week, but the rate of decline is still less than is typically experienced this time of year. Sellers are holding firm to floors, and we have yet to see conversion rates return to pre-holiday levels.
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