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Newsby StaffFebruary 9, 2021

Market Insights Report

Black Book recently published an update to their weekly Market Insights report.

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Newsby StaffFebruary 9, 2021

Outsell Launches First of Its Kind Automotive Marketing OmniHub for Dealer Groups

Dealer group OmniHub solves the common customer retention pain points for leading dealer groups using AI, data and machine learning.

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Newsby StaffFebruary 9, 2021

Putting the Entire Service Process in the Palm of the Customer, Xtime Invites Clients to Elevate Service and Profitability

Xtime NADA 2021 offerings create a superior service experience and expand revenue opportunities.

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ArticlesFebruary 9, 2021

Five Critical Techniques to Improve CSI

Customers long forget what repairs were done, but what keeps a great many coming back year after year is how they feel walking away, and the Customer Service Index is the closest measurement we have that gauges that feeling.

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Newsby StaffFebruary 8, 2021

Black Book Announces Integration with the Origence Consumer Loan Origination System

New integration with the Origence consumer LOS provides lenders easy access to data for improved decision making.

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Newsby StaffFebruary 8, 2021

SureSale Increases VDP Views with Expanded Digital Merchandising for Auto Dealers

Auto dealerships using SureSale to power used vehicle sales achieve 20% lift in VDP views and marketplace leads.

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Newsby StaffFebruary 3, 2021

January Finishes Slow; Car Consideration Drops Further

Auto sales activity likely slowed in the final days of January, notes Cox Automotive's Chief Economist Jonathan Smoke, as consumer sentiment waned and heavy winter weather ran through major markets in the Midwest and Northeast.

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Newsby StaffFebruary 3, 2021

Used Vehicle Retention Index Shows Slight Increase in January

Prices in the full-size pickup truck segment continue to be strong.

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Newsby StaffFebruary 2, 2021

VinSolutions Introduces Its Automotive Marketing Platform to Help Dealers Take Charge of Their Campaigns

Automotive marketing platform powered by VinSolutions uses automation and AI to help optimize marketing efforts across dealership departments.

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Newsby StaffFebruary 2, 2021

Black Book: Market Insights Report

Black Book recently published an update to their Weekly Market Update.

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