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NHTSA blames 10 deaths and two serious injuries on what its investigators believe were illegally imported air bag inflators. It’s taking public comments before deciding whether to ban them outright.
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A visit of service departments across the nation revealed that 25% of service lifts are out of compliance with the OSHA’s vehicle lift maintenance and inspection standards. Fixed-ops expert issues a warning and offers four recommendations for maintaining worker safety.
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Elizabeth McClung has started a social media campaign aimed at convincing Sterling McCall Toyota to give her a new Tundra to replace an older truck that was stolen from the dealership’s service center.
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Describing F&I as 'very fundamental' to its success, Asbury CEO Craig Monaghan said the group will continue to push for improvements in that area as long as 'margin pressure' continues to squeeze the showroom.
Read More →Lithia Motors’ first-quarter results include continued gains in F&I penetrations and revenue, a result the dealer group credits to its aggressive acquisition strategy.
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Jonathan ‘Mike Ehrmantraut’ Banks of ‘Better Call Saul’ and ‘Breaking Bad’ fame stars as ‘Frampa’ in a new series of ads for FRAM oil filters.
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Uber today launched a new business program dealers can use to order rides for service customers. The new offering is the ride-hailing firm’s first one-to-many ride product.
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The market research firm found that older customers prize complimentary snacks and beverages as well as newspapers and magazines, while members of Generation X and Y want wireless internet access.
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Learn how Mike Esposito changed careers from engineering to auto retail and dealer software.
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Jeff Snowden’s 25-year career as a technician, advocate and executive in the paintless dent repair industry was recognized at the 2017 International Mobile Tech Expo.
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A new study from AutoLoop finds dealers are failing to properly market their service departments, engage service customers digitally, and improve the service experience.
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