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NewsFebruary 17, 2015

FTC Approves Final Order in Texas Auto Dealer’s Deceptive Ad Case

The FTC unanimously approved a final order settling its deceptive advertising complaint against Dallas-based Trophy Nissan, which was charged on Dec. 23 with violating the FTC Act, the Consumer Leasing Act and the Truth in Lending Act.

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ArticlesFebruary 11, 2015

Customer Satisfaction is Worthless

A dealership GM says anybody can create an acceptable experience, but creating repeat business is an endeavor unto itself. He offers five practical tips for pricing and retaining your most loyal customers.

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ArticlesFebruary 5, 2015

A New Legacy

With help from his father and other mentors, Justin Russell has blazed a path to Internet sales success at Legacy Ford of Pasco (Wash.).

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NewsFebruary 5, 2015

Automakers Report Strong January Sales

January’s total new-vehicle sales increased 13.7% from a year ago to 1.51 million units, according to Autodata Corp. January’s seasonally adjusted annual rate was 16.66 million, a slight dip from the 16.92 million SAAR recorded in December.

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NewsFebruary 3, 2015

CNW: January Used-Vehicle Sales Total 2.38 Million Units

The research firm attributed the 2% gain in used-vehicle sales to higher CPO sales and a growing inventory of fresh off-lease vehicles. Even independents felt the trickledown effect of quality used vehicles.

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NewsJanuary 28, 2015

Manheim's 'Used Car Market Report' Shows Growth, Stability

In its 20th year, Manheim’s Used Car Market Report showed that slightly more than 42 million used vehicles were sold last year. It also showed that dealership used-vehicle operations produced record profits.

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NewsJanuary 28, 2015

ADESA Introduces 30-Day Buyback Guarantee

The firm’s ADESA Assurance is a new no-questions-asked return guarantee on select, one-owner, off-lease vehicles sold on ADESA DealerBlock.

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NewsJanuary 28, 2015

DealShield Launches Vehicle Sourcing Training

The firm now offers a Certified Buyer Program designed to educate buyers on risk mitigation when purchasing auction vehicles.

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NewsJanuary 27, 2015

Experian Launches Vehicle Equity Estimation Tool

Experian’s new Auto Equity Model helps users estimate a consumer’s vehicle equity on an existing auto loan.

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NewsJanuary 27, 2015

VinSolutions Debuts New Mobile App

VinSolutions’ VinConnect Mobile app gives dealers access to their CRM from a hand-held mobile device. Other features include mobile call tracking and a customer I.D. scanner.

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