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Parts Specialist Certification Updates Urged
ASE's certification is valid for five years, after which parts specialists must retest to maintain their certification status.
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SEARCHMENUSEARCHASE's certification is valid for five years, after which parts specialists must retest to maintain their certification status.
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Organizers of November’s Industry Summit will offer free show passes to the first 100 dealers and dealership GMs who sign up online when registration opens this summer.
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Customers who attend the company’s upcoming user summit can begin the process to become DealerSocket Certified Experts.
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This year’s Industry Summit will be held Nov. 4–6 at the New Orleans Marriott, offering the nation’s premier advanced F&I training curriculum, new and returning tracks and events, and free admission for the first 100 dealers and general managers who sign up when registration opens this summer.
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Phil Hellstrom believes work/study programs can help dealers keep their best people on staff while raising the automotive industry’s profile in a near-zero-unemployment job market.
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Those of us who actually work in dealerships can and should get serious about countering the rhetoric spouted on college campuses and elsewhere that says there’s no future in the car business.
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F&I pro urges dealers to let your competitors beat up, wear down, and abandon customers while you deliver a buying experience that drives loyalty with a focus on communication, accountability, and teamwork.
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F&I veteran Tony Troussov has launched Mezen Dealer Services, a Minneapolis-based performance improvement company.
Read More →Zurich North America announced the launch of a new, post-sale F&I products selling system and enhancements to its online training portal, both of which will be on display at NADA Show 2019.
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Experts say a Marchex analysis of more than 300,000 inbound calls proves auto dealers and sales professionals who optimize call-handling are poised to capture more customers and revenue.
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A new study commissioned by Roadster finds auto sales professionals leave the average customer’s side once every 20 minutes during a typical car-buying transaction, a pattern that can decrease customer satisfaction by up to 30%.
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