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Articlesby Tom HudsonMay 31, 2019

The Topic That Won’t Go Away: Loan Fees

A North Dakota car buyer prevailed in a recent case involving loan (or ‘acquisition’) fees that reached the state supreme court, where the dealer was found to have failed to properly disclose the charge.

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Newsby StaffMay 13, 2019

100 Dealers and GMs to Attend Industry Summit for Free

Organizers of November’s Industry Summit will offer free show passes to the first 100 dealers and dealership GMs who sign up online when registration opens this summer.

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Newsby StaffMay 7, 2019

DealerSocket to Launch Certification Program at User Summit

Customers who attend the company’s upcoming user summit can begin the process to become DealerSocket Certified Experts.

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Newsby StaffMay 2, 2019

Save the Date: Industry Summit Heads to New Orleans

This year’s Industry Summit will be held Nov. 4–6 at the New Orleans Marriott, offering the nation’s premier advanced F&I training curriculum, new and returning tracks and events, and free admission for the first 100 dealers and general managers who sign up when registration opens this summer.

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Articlesby Tariq KamalMarch 20, 2019

Q&A: Academia Is the Bridge to the Millennial Workforce

Phil Hellstrom believes work/study programs can help dealers keep their best people on staff while raising the automotive industry’s profile in a near-zero-unemployment job market.

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ArticlesMarch 6, 2019

Opinion: Let’s Put an End to the Industry Death March

Those of us who actually work in dealerships can and should get serious about countering the rhetoric spouted on college campuses and elsewhere that says there’s no future in the car business.

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ArticlesFebruary 13, 2019

Break Down the Old Dealership Mentality

F&I pro urges dealers to let your competitors beat up, wear down, and abandon customers while you deliver a buying experience that drives loyalty with a focus on communication, accountability, and teamwork.

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Newsby StaffFebruary 12, 2019

Troussov Launches Mezen Dealer Services

F&I veteran Tony Troussov has launched Mezen Dealer Services, a Minneapolis-based performance improvement company.

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Newsby StaffJanuary 24, 2019

Zurich Advantage and Zurich University to Debut at NADA

Zurich North America announced the launch of a new, post-sale F&I products selling system and enhancements to its online training portal, both of which will be on display at NADA Show 2019.

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Newsby StaffJanuary 23, 2019

Study: 28% of Dealership Callers Will Buy a Vehicle

Experts say a Marchex analysis of more than 300,000 inbound calls proves auto dealers and sales professionals who optimize call-handling are poised to capture more customers and revenue.

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