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Articlesby Tom HudsonJune 9, 2009

How Employee F&I Fraud Can Come Home to Roost

Thomas B. Hudson - So, your dealership’s employee dummies-up a credit application with bogus income information in order to get the bank to buy the deal, enabling the employee to earn his commission. No one else at the dealership is aware of the fraud. Then, the employee’s acts are discovered ...

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Articlesby Mark O'NeilMay 28, 2009

Manage Your Inventory for Profits Today

Mark O'Neil - ...think about the most successful retailers across the country, operators such as Wal-Mart, Home Depot or Best Buy. One thing they have in common is they don’t leave much ...

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Articlesby Harlene DoaneMay 2, 2009

Walk the Talk in Inventory Management

We’ve all heard the statement before. You have to walk the talk. It’s not enough to say you will do something; you have to do it. It’s time for dealers to manage their inventory better. Dealers are talking about inventory management in record numbers, but ...

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Articlesby David Keller, CPA, CFEApril 30, 2009

The Misdiagnosed Dealer Plague

David Keller - I have talked to many banks in the past few months, and guess what? They don’t seem to be in the business of loaning money anymore. Seems strange, as they should have a hard time making a profit if they pay depositors and...

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Articlesby Rob AndersonApril 10, 2009

Copywriting: The Foundation of All Great Advertising

Rob Anderson - The headline is the most important aspect of any type of advertising. There are several ways to approach a headline. Most popular for me is the problem/solution headline. I deal a lot with credit, so the most prominent example is...

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Articlesby Glynn RodeanApril 6, 2009

Part Two: Outsource to In-House BDC's - The Preparation Stage

Glynn Rodean - During the preparation stage, most business development efforts should be outsourced, and the dealership will assume the bulk of the business development duties in the final stage.... The preparation stage involves four crucial steps:

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Articlesby David Keller, CPA, CFEApril 3, 2009

Back to the Basics of Simple Operational Procedures and Processes

David Keller - You may not be able to control the new car market, the economy in general or the finance companies, however, what you can do is take another hard look at your business and figure out what is working for you. Meet with your managers weekly to...

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Articlesby Tom HudsonApril 2, 2009

Good Lawyering Pays Off in Defense of GAP

Thomas B. Hudson, Esq. - Lawyers who make their livings suing car dealers have latched onto yet another way to get their hands into dealers’ wallets. A slew of class action lawsuits around the country allege claims against dealers when...

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Articlesby Harlene DoaneMarch 27, 2009

Wise Decisions This Year

Harlene Doane - The decisions to slash personnel may have the biggest long-term impact on many dealerships and it might not create the anticipated effect. In the short run, it does reduce expenses ...

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Articlesby Jacob LawsonMarch 26, 2009

Training Your Staff - Upfront Pricing System to Increase Profits

Jacob Lawson - Seventeen percent of consumers thought a dealership should make over $2,500, while 18 percent thought up to $2,500. Another 21 percent were willing to let go of $2,000 ...

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