November 2018

Cover Story

The Choice Was Clear

Seventy vendors, service providers, and finance sources won a total of 100 Diamond, Platinum, and Gold awards in the 14th annual Dealers’ Choice Awards.

Article

How to Futureproof Your Dealership

How to Futureproof Your Dealership

Prepare your sales and service departments for the next generation of dealership customers by modernizing your communications, rethinking your ad spend, and training managers and staff for success in a high-touch world.

Article

4 Service Revenue Leaks You Need to Fix

4 Service Revenue Leaks You Need to Fix

Recapturing lost revenue is the first step toward fixed ops profitability. Use this four-step process to reduce or eliminate wasted tech hours, declined services, inefficient scheduling, and lost tire sales.