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Articlesby Tom HeraldFebruary 27, 2009

The Special Finance Customer

Tom Herald - It didn’t take much talent or effort to sell a vehicle to these credit-challenged consumers ... From my perspective, it was like selling water to a man dying of thirst. The real challenge of the sell was getting ...

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Articlesby Scott DreisbachFebruary 26, 2009

Cover Your Assets

Scott Dreisbach - I have seen many stores try to save (through expenses) themselves into a profit. This is a slippery slope and if expense restructuring isn’t thought through very carefully, many of the wrong things can be put on the chopping block. One of...

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Articlesby Rob AndersonFebruary 25, 2009

Why Work Twice as Hard For Twice as Much

Rob Anderson - During this unprecedented time in economic history, we all need to ask ourselves if we’re willing to work twice as hard for half as much. Times are tough; times are uncertain. In fact, the only certainty is that things will only get...

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Articlesby Phil DupreeFebruary 24, 2009

Standard Processes Are Works in Progress

Phil DuPree -Standard processes have been touted as a “must-have” for dealerships that want to ensure all leads are properly – and optimally – worked. The belief is that if everyone in the dealership follows the same response formula ...

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Articlesby Tom HudsonFebruary 23, 2009

Why You Shouldn't Delay Your Red Flags Program

Thomas B. Hudson, Esq. - We are urging dealers to move with urgency to get their Red Flags programs in place quickly—long before the end of this 6-month enforcement grace period granted by the FTC. Why? Three reasons, and they may apply to...

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Articlesby Daymond DeckerFebruary 20, 2009

Five Ways to Better Manage Marketing Costs

Daymond Decker - Managing marketing costs and maximizing spend have always been a critical part of running a successful dealership, yet in this economy, superior allocation of limited marketing resources can make all the difference ...

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Articlesby Tom HeraldFebruary 19, 2009

Think FAST - Reshaping the Future with Business Strategy

Tom Herald - According to NADA, roughly 60 franchise dealers per month—that’s two per day—are closing their doors or downsizing to used car lots. They are literally being hammered financially by the economy, and many won’t survive. We stand to lose roughly 3,000 franchise and another 5,000 independent dealers by mid-2009. So, what is there to look forward to next year? The answer is ...

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Articlesby Jim JacksonFebruary 18, 2009

Critical Success Factors of Leadership

Jim Jackson - All across America, businesses invest time, energy and resources in different leadership programs, and why not? Leadership makes a difference. There are as many different opinions as to what leadership means as there are cars on the road and there are as many different and effective leadership styles as there are ...

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Articlesby Ben DonnarummaFebruary 16, 2009

Internet Do's and Don'ts

Ben Donnarumma - Buy here pay here dealers need the Internet too. If you are a car dealer today and don’t have a presence on the Internet, you might as well be out of business. The Web and your Web site are too important to sales and marketing, and doing business today without being online would be like trying ...

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Articlesby Kimberly LongFebruary 13, 2009

Carolina Dealer Forecast Bright Future - Ingram Walters Find Profit Center in Down Market

Kimberly Long - Griffin’s Credit Quick began as just a single desk in the corner of the new-car dealership’s showroom and later moved into the group’s Isuzu store. Eventually, the Isuzu franchise was sold to allow the BHPH business to expand...

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