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Articlesby Glynn RodeanMay 20, 2008

The Leader of the BDC: Hire the Right Business Development Manager

Glynn Rodean - This person’s communication skills should be so strong that he or she is capable of taking any customer T.O. in the BDC to secure an appointment...

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Articlesby Michael ReesMay 19, 2008

Make the Interview a Shining Part of Your Sales Process

Michael Rees - Hold your managers accountable for your sales staff actions ... Have your managers track each step of the sales process, and have them get involved with every customer early in the process to ensure compliance with your process ...

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Articlesby Rob AndersonMay 16, 2008

Quantity versus Quality: The Great Lead Debate

Rob Anderson - Quality is important, but only from the perspective of credit score. Lead generation costs money, and if you generate too many leads and your staff becomes overwhelmed, valuable leads are ignored and forever lost as opportunities ...

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Articlesby Justin SpathMay 16, 2008

Creating Career Paths For Service Technicians

Justin Spath - This is not an easy task because the service department has a fairly nontraditional organization structure. In many other departments, career paths are clearer.

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Articlesby Rob ChesneyMay 15, 2008

Used Cars Can Boost Overall Sales in 2008

Rob Chesney - The key to expanding used-vehicle sales is to market that inventory online. In fact, the J.D. Power study reports that last year was the first year that Internet use surpassed all other shopping methods in locating the used vehicle that a buyer...

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Articlesby Don ReedMay 14, 2008

Recruiting Top Performers: How To Hire What You Want And Need

Don Reed - The first step in recruiting for any position is to determine the maximum compenstation you are willing to pay a top performer...

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Articlesby David Keller, CPA, CFEMay 13, 2008

The Proper Balance In The Service Department: How To Understand Financial Statement Service LIne Items

David Keller - The inventory account that reflects the dollar amount of technician’s labor on open repair orders is work in process inventory. This account should be shown on your balance sheet after the parts inventory account along with...

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Articlesby Harlene DoaneMay 13, 2008

Managing Inventory; Three Trends On The Rise

Harlene Doane - Many new vehicle dealers are now using this software, also known as inventory prediction programs, to ensure they are stocking the vehicles buyers want. In some cases, this has caused dealers to say no to a ...

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Articlesby Craig CriswellMay 12, 2008

Web Site Decisions

Craig Criswell - In fact, do a google search or use your OEM’s site to search to find a dealership. Looking at just a few of them will demonstrate how similar many are and which ones offer something a little different...

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Articlesby Mauricio EspinosaMay 8, 2008

Hispanic Economic Growth Continues To Outpace Projections

Mauricio Espinosa - If you are not actively targeting the Hispanic market of your community , then I have to ask you this question: Do you want your competitor to have a firm hold on the Hispanic market when its value tops a trillion dollars?

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