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Consumer Confidence

Manufacturers Look to Evolve Auto Shopping Experience with Enhanced Digital Features

In the J.D. Power 2020 Manufacturer Website Evaluation StudySM—Winter, Land Rover and Mitubishi ranked highest in respective segments.

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Study Finds Shaky Consumer Confidence in AVs, EVs

Despite manufacturers’ best efforts, J.D. Power analysts described U.S. car buyers’ attitudes toward autonomous and electric vehicles as ‘not encouraging’ upon the release of the first-ever Mobility Confidence Index Study.

Fed Reserve Approves Third Rate Hike of 2018

The Federal Reserve on Wednesday raised interest rates for the third time this year and signaled it will raise the cost of borrowing again in December. Industry economists said it will not get better for consumers or the industry from here.

Cox: September Sales to Decline 7.2% From Year-Ago Levels

Despite the expected volume decline, the firm put September’s seasonally adjusted annual sales rate at a healthy 17.1 million, down from last September’s 18.1 million SAAR. The company said higher interest rates and talks of tariffs may be having some pull-ahead impact in the market.

Study: Autonomous Vehicle Awareness Rising, Acceptance Declining

A new study from Cox Automotive shows that consumers now have a deeper understanding of the complexities involved when creating a self-driving car, which is causing them to reconsider their comfort level when it comes to handing over control.

AP Poll: Two-Thirds of Americans Can’t Afford $1,000 Emergency

Conducted by The Associated Press-NORC Center of Public Affairs, the poll found that 75% of households making less than $50,000 a year would have difficulty coming up with $1,000 to cover an unexpected bill.

IHS Evaluates Impact of Oil-Price Decline on Global Auto Market

Consumer confidence is expected to continue to rise, resulting in potential shift to larger vehicles in the U.S. and Canada, thanks to low oil prices.

5 Ingredients for Compelling Vehicle Descriptions

Try this recipe for vehicle descriptions that are guaranteed to tantalize online shoppers.

At Your Service

The editor delves into two studies that paint a bleak future for dealership service departments and a third that says vehicle owners are there for the taking.

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