Articles

Dealer Ops•by Andrew Wolfe•September 22, 2006

Retention University 501: Other People's Money

Andrew Wolfe - Along with allocations for advertising, marketing and general brand recognition, manufacturers and other suppliers allocate...

Fixed Ops•by Jennifer Rincon•September 21, 2006

Jennifer Rincon - The same, cherished sales training used in the showroom should be the model you follow in training service employees...

Dealer Ops•by Harlene Doane•September 20, 2006

Harlene Doane - The combination of investing in areas of the dealership with the largest margins ... are driving the increase in revenue...

Fixed Ops•by Don Reed•September 19, 2006

Don Reed - The opportunities for retail gross profit improvement exist in every dealership. Let’s call these opportunities the RULES...

Digital•by Harlene Doane•September 11, 2006

To conduct the review, more than 10 CRM providers were asked to participate in an open, honest evaluation of their product...

Dealer Ops•by Ryan Linnehan•September 10, 2006

Static pool analysis takes the loans written for a set period and track the results of those loans to their conclusion...

Dealer Ops•by Andrew Wolfe•September 9, 2006

Andrew Wolfe - By taking a totally different look at advertising you can have higher retention rates with lower out of pocket expenses...

Dealer Ops•by Erik Stuttz•September 7, 2006

Erik Stuttz - Know more about recruiting the right people or creating a hiring, orientation and training process that ensures they stay.

Dealer Ops•by Dan Hankins•September 7, 2006

Dan Hankins - As in football, athleticism, determination and execution go a long way in making up the difference in your Internet department...

Dealer Ops•by Pat Moran•September 7, 2006

Pat Moran - In 2005, approximately 70 percent of buying decisions were influenced by information gathered ... via the Internet...