David Keller - Decide what you want to sell and whom you want to sell to. What is their average age? Are they married?...
Read More →David Keller - The internet has improved the speed at which data can be exchanged between dealers and those that they wish to communicate with...
Read More →Thomas B. Hudson, Esq. - “There has to be separate consideration – apart from the consideration supporting the contract of sale – to support the agreement to arbitrate.”
Read More →Thomas B. Hudson, Esq - First, if the F&I process wasn’t perfect, the videotape would record the imperfections and the tape would become ... Exhibit 1...
Read More →Rex Collins - Dealers should remember that a technician is supposed to perform the appropriate documentation, not a service advisor.
Read More →Rex Collins - Internal theft is big business. It is estimated that the cost to each employer is $9 per day per employee...
Read More →Thomas B. Hudson, Esq. - I’ve frequently have to point out to people in the car business that the Truth in Lending Act doesn’t apply to many credit transactions...
Read More →Even though there may be increased competition, there will always be a place for the best run BHPH dealerships...
Read More →A BHPH pay plan that is weighted too heavily on sales gross is downright dangerous...
Read More →He compares his management strategy to the old carnival routine where performers race around spinning plates on a stick...
Read More →