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Dealer Ops•by Jim Rhoads•September 1, 2006

Buy Here Pay Here Pay Plans that Produce!

A BHPH pay plan that is weighted too heavily on sales gross is downright dangerous...

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Dealer Ops•by John Carroll•September 1, 2006

Realizing Dreams - Growing and BHPH Operations

He compares his management strategy to the old carnival routine where performers race around spinning plates on a stick...

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Dealer Ops•by Greg Goebel•September 1, 2006

A Gorges and Unique Mix for Used Profitability!

Their Buy Here Pay Here operation, which at one time bulged to nearly $15 million in outstanding balances ...

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Dealer Ops•by Terran Lamp•September 1, 2006

Schumacher Mercedes-Benz Thinks Big

For the past five years, Schumacher European, Ltd has ranked number one in Ranking Arizona: The best of Arizona Business. The dealership was also recognized for its achievement in sales and service with the “Best of the Best” award ...

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Dealer Ops•by Terran Lamp•September 1, 2006

Jim Coleman Honda Puts The Customer First

Jim Coleman Honda is the youngest addition to the Coleman family. A part of Jim Coleman Toyota, Cadillac and Infinity, the Honda site has 28 sales people and averages 2500 new car sales and 1000 used car sales a year. In addition, the dealership averages 80 Internet sales per month. Jim Coleman Honda has made an impressive entrance into the Honda Market by claiming the President’s Award during the last four out of five years. So what is the motivating philosophy

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Digital•by Harlene Doane•September 1, 2006

Measuring Return On Investments In Customer Relationship Management

Harlene Doane - Is it really possible to measure your Return on Investment (ROI) in a CRM initiative, or is the hype just mumbo-jumbo without substance from the companies selling the CRM products? It is important to answer the ROI question once and for all.

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Digital•by Harlene Doane•September 1, 2006

Increasing The Odds Of CRM Success

Harlene Doane - One way to address dealership commitment is by requiring all key management personnel to be committed and involved in the CRM process from the beginning. Once you have commitment in place, then you can address the other issues that will ensure success.

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Dealer Ops•by Harlene Doane•September 1, 2006

Industry Leaders Cite Important Areas of Focus For a Stronger 2006

They will continue looking under any rock to find profit opportunities for their other profit centers.

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Dealer Ops•by John Carroll•September 1, 2006

Inside The World Of Wholesale Auto Dealers

"the ability to be able to have a working relationship with a lot of dealers. Thinking long-term, that’s probably the key."

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Dealer Ops•by Alan Parks•September 1, 2006

2006 Dealer's Choice Awards

It is the second annual recognition of the most highly regarded vendors, suppliers and finance companies in the industry, as named by the end users – the auto dealers.

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