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Fixed Opsby Don ReedAugust 28, 2006

Declining Warranty Revenues Creates New Profit Opportunities

Don Reed - Let’s take a look at the aftermarket competition to better understand what dealerships are up against...

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Trainingby George DansAugust 28, 2006

Coaches Corner

George Dans - Prepare yourself, and know your topic. Be sure to know your first few words. Practice out loud or record yourself ...

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Trainingby George DansAugust 28, 2006

Fire Them Before You Hire Them

George Dans - Your objective as a dealer or manager is to find the BEST candidate for the job. It’s not settling on someone ...

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Trainingby George DansAugust 28, 2006

Five Faults That Destroy A Team

George Dans ... the problem is that the big cheeses really can’t measure teamwork. So, why worry about something you can’t measure? Most people are far too busy worrying about making the month at all costs ...

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Dealer Opsby Justin SpathAugust 28, 2006

Proactive Retention Of Employees; Bonuses And Golden Handcuffing As Retention Options

Justin Spath - Retention bonuses provide a monetary, or sometimes non-monetary, benefit to the employee for having stayed with the company past a specified time period, often three months to 12 months. Within those time frames, these can be very ...

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Dealer Opsby Justin SpathAugust 28, 2006

Incentives For Your Non-Sales Staff

Justin Spath - The key thing to remember with any form of incentive is that you must tie it to the employees’ performance.

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Dealer Opsby Justin SpathAugust 28, 2006

Exit Interviews Tell All

Justin Spath - While some problems may seem minor, all should be taken seriously because if they one person leave...

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Dealer Opsby Tom HudsonAugust 28, 2006

2005 Remininsces

Thomas B. Hudson, Esq. - It’s hard enough for dealers to get this compliance stuff right without having two sets of documents...

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Dealer Opsby Tom HudsonAugust 28, 2006

Good Guys Motors Or Snake Pit Motors?

Thomas B. Hudson, Esq. - Both Goodguys and Snakepit need a legal compliance program, constant legal training and ethics workshops. But that's all Snakepit has...

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Dealer Opsby Tom HudsonAugust 28, 2006

Understanding Vehicle Finance

Thomas B. Hudson, Esq. - Interested in a helpful training aid that you could use to educate your dealership personnel about one ... selling and financing cars?

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