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In this week's debrief, host Lauren Lawrence covers a new survey that shows what service technicians really want and two launches that could help improve your inventory and vehicle life cycle management.
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Compliance Expert Jim Radogna explains how taking a conservative approach when dealing with service customers can help service departments avoid misunderstandings, stay off the legal radar, and increase customer satisfaction.
Read More →Accounting expert David Keller explains how to structure the parts and service departments to accurately track sales and cost activity and increase gross profits.
Read More →Best Ride General Manager Gene Daughtry discusses the importance of having the right inventory for your BHPH lot.
Read More →Dataium, the largest aggregator of online automotive shopper behavior, today released its monthly ASI report.
Read More →Ali Amirrezvani reveals how dealers can make their service departments more competitive online, even against national service brands.
Read More →For many years, Ohio law has left many wondering whether the cost of GAP products can be financed. Attorneys Nicole Munro and Glenn Knirsch discuss the recent passage of a bill in Ohio that at last addresses the uncertainty surrounding the sale of these products.
Read More →Buy here pay here expert Alan Mosher compares different generations of BHPH and looks at how today’s top operations are preparing to lead the way into the future with generation three.
Read More →Dealer Courtney Cole examines some common traits of consistently successful dealerships.
Read More →GSFSGroup introduces Hiring Winners, a proprietary software system designed to revolutionize the way retail automotive dealers approach the new hire process.
Read More →Mark Dubois discusses why BHPH dealers need to carefully track fixed ops costs regardless of whether they sublet reconditioning and repairs or perform the work in-house.
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