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Dealer Debrief: Where are you losing customers?
In this week's debrief, host Lauren Lawrence discusses the hidden leaks in dealerships where you might be losing customers without even realizing it.
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SEARCHMENUSEARCHIn this week's debrief, host Lauren Lawrence discusses the hidden leaks in dealerships where you might be losing customers without even realizing it.
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Internet and e-Marketing Director Joe Chura breaks down what a dealership would need to shoot professional-grade video at a fraction of the cost it would take to hire a third party to produce videos.
Read More →Before charging an expedited payment fee (or any other servicing fee), consult and consider your state’s laws on the topic. Attorney Nicole Munro explores servicing fees in depth.
Read More →CounselorLibrary.com, the publisher of automobile financing and leasing legal compliance services, has updated its popular F&I Legal Desk Book, winner of the Axiom Business Book Award. The book, by Thomas B. Hudson and the lawyers of Hudson Cook LLP, gives readers 360 things to know about auto dealer finance laws and regulations.
Read More →Mike Trabold - Dealership compliance is often complicated. Three areas of significant importance for dealers today are worker classification, the federal HIRE act, and the implications of the health care reform act.
Read More →Brent Carmichael shares some tips with BHPH dealers to get sales and payments in December, typically the most difficult month of the year.
Read More →BMW of Sarasota caters to its customers with complimentary WiFi, a children’s play area, and a fleet of BMW service loaners outsourced through Enterprise Rent-A-Car, the largest rental car company in North America.
Read More →Greg Goebel - The landscape of the special finance market is changing, but this time it’s changing in a way that could benefit dealers. The near-prime customers of today aren’t the same as they used to be. Among near-prime buyers, average interest rates have dropped, the average loan term has grown and average monthly payments have increased. Read on to discover what’s behind these changes and how the rest of the subprime spectrum has changed in the past year.
Read More →American Recovery Association, Inc. (ARA), the world’s largest association of recovery and remarketing professionals, today announced its new Collateral Recovery and Remarketing Accreditation Program launching on January 25, 2011 for lenders, ARA members and their employees.
Read More →AutoTrader.com, the Internet's ultimate automotive marketplace and consumer information website, has agreed to purchase HomeNet Automotive, a leading provider of online inventory management and merchandising solutions. The purchase is expected to close by the end of the year.
Read More →Allen Dobbins - Many dealers have issues with software and its compliance. The unique thing about software and compliance is that they touch virtually every aspect of a business. There are some important steps you can take to safeguard your business when it comes to compliance issues.
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