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Lead volume is flat, cross-shopping is up and brand loyalty is in retreat. As confident sales teams keep losing buyers they thought they had, daily industry sales data is showing dealers exactly where their funnel is breaking and how to fix it without buying a single new lead.
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Inc. magazine today recognized Dealer.com (www.dealer.com ) with a rank of 88 among the top 100 fastest growing private advertising and marketing companies. Dealer.com, the global leader in online marketing solutions for the automotive industry, experienced a three year sales growth
Read More →Jennifer Murphy - While some dealers have had a Web presence for years, CarSmart in Kansas City, Mo., didn’t have one until April 2009. Co-Owner Ted Heater, Jr. said, “We were in business for 11 years and didn’t have … any kind of Internet presence … Business was always so good by our direct mail, TV and radio campaigns, nobody would have had time to do a Web site. Now, [with] a 40 to 50 percent decrease in business, well, I have a lot of time now.” ...
Read More →EZ Dealer Finance, a provider of automobile lending solutions, today announced the release of the EZ Dealer Application System. EZ Dealer Finance takes the guesswork out of loan applications and proactively turns applications into sales.
Read More →Thomas B. Hudson - I was conducting an on-site dealership compliance audit of a buy here pay here store, looking over the dealership’s sales and F&I process from A to Z in an effort to decrease the dealership’s potential liability for violations of state and federal law. It’s a good thing that it was only lil’ ole me probing this dealership’s operation. If, instead, an FTC SWAT team had descended on the car lot, the dealer would be out of business ...
Read More →The Dealer Services Group of Automatic Data Processing, Inc. (NASDAQ: ADP) today announced the successful completion of client certification for its ADP Drive 1.0 Dealer Management System after an extensive field test process.
Read More →AutoUSA, the industry’s leading provider of the highest quality, Internet-generated consumer leads to auto dealers nationwide, today announced the launch of a new service that allows consumers shopping online for a vehicle to immediately contact dealers by phone when viewing a classified vehicle listing.
Read More →Kimberly Long - If you ask some dealers, the purpose of a dealership’s business development center is to manage leads and set appointments. However, that’s not quite the approach taken by Copeland Toyota in Brockton, Mass. The dealership operates on a customer service philosophy of full disclosure, and while one of the functions of its BDC is indeed setting appointments, its primary purpose is to operate as a buyer’s advocate ...
Read More →ResponseLogix, Inc., the leader in providing automotive dealers response management software for Internet leads, today announced the completion of its two month pilot program for Honda dealers.
Read More →vAuto has further integrated vehicle history information from Carfax into its used vehicle software application. With this current improvement, vAuto dealers get additional VIN specific details – including clean title and Carfax1-Owner indicators – to find out how similar vehicles are being marketed online by other dealers.
Read More →Brice Englert, general manager of @utoRevenue, says of the upgrade: “With the all-new, re-designed consumer interface, the expected appointment completion times will improve drastically. This will dramatically increase conversion rates, thereby attracting more repeat users and loyal customers for our dealerships.”
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