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Lead volume is flat, cross-shopping is up and brand loyalty is in retreat. As confident sales teams keep losing buyers they thought they had, daily industry sales data is showing dealers exactly where their funnel is breaking and how to fix it without buying a single new lead.
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Thomas B. Hudson, Esq. - I’ve frequently have to point out to people in the car business that the Truth in Lending Act doesn’t apply to many credit transactions...
Read More →A BHPH pay plan that is weighted too heavily on sales gross is downright dangerous...
Read More →He compares his management strategy to the old carnival routine where performers race around spinning plates on a stick...
Read More →Rex Collins - Internal theft is big business. It is estimated that the cost to each employer is $9 per day per employee...
Read More →Rex Collins - Dealers should remember that a technician is supposed to perform the appropriate documentation, not a service advisor.
Read More →Becky Chernek - The approval process and the funding of the deal are completed so quickly that consumers can get into and out ... with less aggravation.
Read More →Adam DeGraide - One of the secrets to truly having a lasting positive effect on people is to first value yourself. It has been said that you cannot give what you do not have, and that is definitely true...
Read More →Adam DeGraide - Change is a given, it will happen. Your organization will adapt or die. Leaders can ease the transition by understanding the seven reactions people have to change...
Read More →Adam Degraide - If the journey of Servant Leadership starts in the heart with motivation and intent, it then must travel through another internal domain, that of the head...
Read More →Adam DeGraide - Servant leadership begins in the heart by seeking to lead for a higher purpose...
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