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Lead volume is flat, cross-shopping is up and brand loyalty is in retreat. As confident sales teams keep losing buyers they thought they had, daily industry sales data is showing dealers exactly where their funnel is breaking and how to fix it without buying a single new lead.
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Under federal law, an employee has 300 days to file a charge from the last adverse employment action...
Read More →Ron Smith - It has long been the view among attorneys and employer consultants that supervisor training for employers is a must...
Read More →Sandra Zabek - The dealership must develop a customer-oriented business process with achieving a continual dialogue across all points of access...
Read More →Melody Quinlin - The accounts should be reviewed to not only find posting errors, but to find any asset under $100 that was not in conjunction with other purchases...
Read More →... everybody markets their existing customers. The question is, how well do those programs get executed?
Read More →Chuck Bonanno - The service business must be approached with the same forethought that you put into entering the Buy Here-Pay Here business....
Read More →Bud Abraham - To enjoy increasing profits from used car sales, the cars have to mechanically fit and or in top shape cosmetically.
Read More →Selling a higher quality vehicle would cause many in the BHPH industry to cringe because that decision has a ripple effect...
Read More →Tailored software packages have been developed to create a “win-win-win” purchasing scenario for dealerships,
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