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Articles•by Daryl K. Tabor•January 15, 2013

Reaching the Summit

Get the story from Auto Dealer Monthly’s first-ever CRM Convention, and find out why this new conference is a must-attend in 2013.

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Articles•by Ali Amirrezvani•January 11, 2013

Focus on Optimizing Your Website for Better Conversion

Ali Amirrezvani uses the magazine's 100th issue to reflect on the last decade of digital marketing in the automotive retail arena.

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Articles•by Mark A. Bross•January 9, 2013

Exercise Caution with Customer Information and Peer-to-Peer Networks

Attorney Mark Bross examines a recent FTC action involving a dealership's inadvertent disclosue of customers' information over a peer-to-peer network and cautions dealers to assess their own information collection practices.

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Articles•by David Keller, CPA, CFE•January 1, 2013

Related Finance Company Considerations: A Difficult Decision That Requires Extensive Review Cont'd

David Keller - You should review all the legal implications with an attorney who is familiar with the BHPH and RFC industry to ensure your paperwork and other related documents comply with all regulations and laws...

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Articles•by John Carroll•January 1, 2013

Managing Multi-Regional Operations: Stewart Management Group Finds Success in Market Diversification Cont'd

John Carroll -The same is also true for advertising. In Birmingham, they stick strictly with TV. In Tampa, it’s newspapers. In Jacksonville, it takes a combination of both. It all depends on what is successful in the marketplace.

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Articles•by John Carroll•January 1, 2013

Franchise Options For The Independent Dealer A Look At Payless And Thrifty Car Sales Cont'd

John Carroll - To stay in the fold, dealers in both groups have a set of standards to maintain. The appearance of the lot has to retain a franchise look with specs on signage. Payless requires a paved lot, no dirt or gravel.

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Articles•by George Nenni•December 24, 2012

Battles Loom Ahead for Automotive Domain Names

Author George Nenni looks at a recent major change in the world of Internet domain names.

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Articles•by Jim Radogna•December 21, 2012

Harmless Horseplay is not a Harassment Defense

Author Jim Radogna discusses the alarming numbers of harassment and discrimination lawsuits being filed against car dealerships.

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Articles•by Alan Ram•December 19, 2012

What You're Thinking Is Really Gross

Alan Ram of Proactive Training Solutions discusses how dealers can increase their gross profit.

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Articles•by Daryl K. Tabor•December 14, 2012

The Evolution of CRM

CRM technology has transformed the way cars are sold. Author Daryl Tabor looks at how CRM has changed over the years and incorporated emerging tools like social networking and mobile devices.

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