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Articles•by Tom Hudson•December 12, 2012

Free Legal Advice on the Internet

Attorney Tom Hudson explains why relying on the Internet for legal research and compliance is no substitute for the advice of a qualified legal professional.

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Articles•by David Keller, CPA, CFE•December 10, 2012

How to Improve Your Accounting Department

CPA David Keller takes a closer look at the importance and responsibilities of an often-forgotten part of the dealership, the accounting department.

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Articles•by Philip Barras•December 7, 2012

Who is Responsible for Making Your CRM Perform

Philip Barras, VP of dealer services for Dominion Dealer Solutions, examines how accountability can help dealers get the most from their CRM product.

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Articles•by Ali Amirrezvani•December 5, 2012

Are You Considering F&I in Your Digital Marketing Decisions?

Ali Amirrezvani, president and CEO of DealerOn, discusses changes dealers can make to their digital marketing strategy to include an under-served segment online, F&I.

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Articles•by Kimberly Long•November 30, 2012

BDC Spells Success at Mike Anderson Chevrolet

Kimberly Long talks about the great success Mike Anderson Chevrolet has had with the perfect business development center (BDC) and customer relationship management (CRM) system. Kimberly points out the different BDC strategies that worked and how you can implement them at your dealership.

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Articles•by Paul Potratz•November 28, 2012

Have You Ever Wondered Why Visitors to Your Website Are Not Converting?

Expert Paul Potratz explains exactly how to setup your marketing strategy to make your website conversions skyrocket and your advertising cost per lead decrease. Potratz discusses how to use new technology such as heat mapping, eye-tracking and multi-funnel channels to provide important & actionable information.

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Articles•by David Missimer•November 23, 2012

When You Must Issue an Adverse Action Notice

Expert David Missimer, Vice President and General Counsel of Automotive Compliance Consultants, clearly spells out the conditions under which auto dealers must provide an adverse action notice. Missimer explains exactly what dealers must know and when you must issue an Adverse Action Notice under the Fair Credit Reporting Act (FCRA).

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Articles•by Greg Goebel•November 21, 2012

In Search of Silver Bullets

Greg Goebel, president and CEO of Auto Dealer Monthly, discusses how your special finance department can increase their amount of 'good' leads. Through 5 easy steps from tracking your traffic to setting up a budget, Greg outlines the perfect plan to increase your special finance departments' leads immediately.

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Articles•by Amy Peck•November 20, 2012

Digital Marketing Dos and Don'ts

The one constant with digital marketing is that it changes… constantly. The challenge for car dealerships is keeping up with the ways in which digital marketing can help them discover and engage consumers, and turn

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Articles•by Alex Snyder•November 14, 2012

CRM: The Well-oiled Dealership Machine.

Expert Alex Snyder discusses how the most important technology at any dealership is the one that promotes process: the CRM (Customer Relationship Management) software. Snyder believes CRM systems and software can provide you with great customer data and help you take care of the most important part of the crm process: follow-up.

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