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Articlesby Tom HudsonApril 15, 2011

When Customer Relations Become Lawsuits

Attorney Thomas Hudson discusses how proactive customer relationship management can potentially avoid sticky legal situations in the future.

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Articlesby Tom HudsonMarch 30, 2011

Do I Hear a Squeaky Wheel

Attorney Thomas Hudson shares one dealer’s reaction to non-compliance in the dealership.

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Articlesby Jason EzellMarch 17, 2011

Data is The Key to Running a Smarter Business

Industry expert Jason Ezell explains how dealers can more accurately forecast the months ahead because with technology, they can view aggregated and normalized auto shopper data.

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Articlesby James L. "Butch" WilliamsMarch 9, 2011

Planning for the Small Business Health Insurance Credit

James L. "Butch" Williams, CPA, describes the health insurance credit available to small businesses in depth and even provides an example calculation.

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Articlesby Allen DobbinsMarch 2, 2011

Proper Planning for Implementing Technology

Allen Dobbins of AutoStar details some of the pitfalls of implementing technology solutions in business and discusses some of the helpful technologies that emerged in 2010.

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Articlesby Kimberly LongFebruary 25, 2011

Don Wood Automotive Expands Digital Footprint with Online Parts Sales

In southeast Ohio, the Don Wood Automotive is building a nationwide Web presence for its parts and accessories business. Learn about Dealer Jeff Wood’s strategy to further build his Internet empire, which currently encompasses 39 URLs, and his online parts and accessories business.

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Articlesby Tom HudsonFebruary 23, 2011

Be Careful Around the Bird Dogs

The legalities surrounding bird-dog, or referral, programs vary from state to state. Attorney Tom Hudson reminds readers why it’s important to seek legal advice before implementing such programs.

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Articlesby Harlene DoaneFebruary 18, 2011

2010 Digital Marketing Awards

The Auto Dealer Monthly 2010 Digital Marketing Awards highlight a few of the best dealership websites in the industry, including single-point franchise sites, independent dealer sites, group franchise sites and specialty sites. See who stood out from the pack and why.

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Articlesby Joe ChuraFebruary 9, 2011

Double Your Internet Sales

As a current dealership employee, Joe Chura reflects on how to increase Internet sales and how his perspective on that topic has changed since he went from working for Ford Motor Company to working in the dealership.

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Articlesby J.D. RuckerFebruary 3, 2011

7 Keys to Social Media Success

There's more content on the Internet about social media than just about any other form of marketing, which can make tackling social media confusing. In this article, Author J.D. Rucker provides the 7 Keys to social media success in a succinct and straightforward manner.

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