Videos
The Fixed Ops Blind Spot | Dealer Debrief
Customer-pay repair orders only make up about 5% of a service department’s repair orders. Is your dealership missing out on this profitable service?
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SEARCHMENUSEARCHCustomer-pay repair orders only make up about 5% of a service department’s repair orders. Is your dealership missing out on this profitable service?
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Opioid use and abuse among dealership employees can’t be tolerated, but termination is not the only answer. Attorney offers three tools American business owners are using to confront the opioid crisis in a compassionate and compliant way.
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A former dealership employee was accused of systematically scrapping nearly $250,000 worth of catalytic converters and selling them to a recycling center for pennies on the dollar.
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A new integration between Auto/Mate Dealership System and Armatus Dealer Upfit was designed to boost warranty parts gross profits for auto dealers using Auto/Mate’s DMS.
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Vehicle subscription services are gaining momentum, forcing dealers and OEMs to adjust to a new way of selling and servicing cars. Expert offers five likely outcomes and how you can capitalize.
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Affinitiv has released ‘Razor and Razor Blade Model,’ a new whitepaper designed to offer guidance to dealers concerned about sustaining profitability while sales and front-end margins decline.
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NIADA has added service department finance source EasyPay Finance as a national member benefit partner.
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Manheim has launched an apprentice program designed to address the nationwide shortage of skilled auto technicians.
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Xtime’s new Service Tracker feature was designed to provide real-time updates to fixed ops personnel and customers while injecting trust and transparency into maintenance and repair processes.
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An Orange County jury found in favor of Toyota dealer Roger Hogan, who sued the factory for fraud and breach of contract amid claims the manufacturer concealed safety defect data and retaliated against him for going public with his concerns.
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A new partnership with Xtime was designed to offer access to digital tools designed to improve customer retention and loyalty to dealers using Auto/Mate Dealership Systems’ DMS.
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