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NHTSA blames 10 deaths and two serious injuries on what its investigators believe were illegally imported air bag inflators. It’s taking public comments before deciding whether to ban them outright.
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Auto Dealer Today has revealed the winners of the 15th annual Dealers’ Choice Awards, a program that gives dealers and dealership personnel the opportunity to recognize their favorite vendors, suppliers, and finance sources in 35 categories.
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Rotary Lift’s redesigned website includes ‘Find My Lift,’ a new tool designed to help auto dealers and other users easily search, sort, and browse by vehicle class, capacity, and type.
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A new service from AutoAp was designed to give auto dealers greater insight and control over the liability and financial impacts caused by safety recalls, promising to reduce risk by more than 80%.
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Ford Motor Co. announced four recalls for seven vehicles sold in the U.S. and Canada, including 1.2 million Explorers that could be affected by a rear suspension issue dating back to the SUV’s 2010 redesign.
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Radiant Ride’s new SMART cosmetic service agreement program was designed to drive service and sales retention while offering customers a high-value interior and exterior protection product.
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‘Turbocharge Your Owner Retention Program (ORP) Marketing’ includes nine marketing campaign strategies the authors say are proven to increase customer loyalty and service revenue.
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Are you pulling in too much fixed ops revenue? Dealer consultant shares five proven methods for insulting customers, improperly documenting and addressing their concerns, and discouraging repeat visits.
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DealerSocket’s DealerFire will offer three co-op-eligible advertising packages under the recently launched Volkswagen Service and Parts Advertising Program.
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MOTOR Information Systems has released a new whitepaper outlining a path to create additional demand for factory parts at franchised dealerships.
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A customer of a San Diego-area Chrysler dealership has been arrested and charged with starting a fire that destroyed eight vehicles, including his own, and later conspiring to steal a Dodge Charger from the same lot.
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