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NewsSeptember 16, 2014

Biweekly Payment Provider Bulks Up Compliance Practices

USEA implements code of ethics and a certification test for its dealership partners. The move comes more than three months after the NADA notified members that the FTC was investigating biweekly payment programs.

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Newsby Brittany-Marie SwansonSeptember 16, 2014

Court Rules Yelp Can Manipulate Business Ratings

This month, the Ninth U.S. Circuit Court of Appeals upheld a lower court’s ruling that dismissed a proposed class-action lawsuit against Yelp. The suit claimed the company extorts advertising dollars from businesses in exchange for good reviews, a practice the federal court said is not illegal.

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NewsSeptember 16, 2014

Mass. High Court Rules in Favor of Tesla

This week, the Supreme Judicial Court of Massachusetts upheld a lower court’s ruling that dealers did not have grounds to challenge Tesla Motors’ ability to sell vehicles in the state.

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NewsSeptember 2, 2014

Ziegler to Kick off Industry Summit With All-Day Profit Masters Seminar

The preconference seminar is designed for general managers, sales managers, BDC and Internet department directors, and F&I directors. The all-day seminar is being offered as a value-add for registrants of Industry Summit.

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ArticlesSeptember 1, 2014

Stop Punishing Your Staff!

Sentencing your sales staff to an afternoon in front of the TV or computer is no way to motivate them.

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ArticlesSeptember 1, 2014

5 Ways to Redefine the Customer Experience

Facilities expert shares five design trends that are driving sales and service at dealerships nationwide.

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Videosby StaffJuly 31, 2014

ADTV: F&I and CUs Score in First Half

Auto Dealer TV's Jennifer Nebrich reports on gains in F&I profits and revenue among the nation's largest dealer groups. Also this week, credit unions are gaining market share while depreciation rates approach pre-recession levels.

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ArticlesJuly 22, 2014

Big and Small

This month’s collection proves that concept and custom cars come in all shapes and sizes.

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ArticlesJuly 22, 2014

Lead Time

These four services were designed to help dealers create new sales opportunities and upsell customers.

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ArticlesJuly 22, 2014

To Be or Not to Be On-Camera

Are you ready — and qualified — to become the face and voice of your dealership? Marketing expert asks the tough questions.

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