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Training

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Newsby StaffSeptember 10, 2020

Interactive Online F&I Training Helps Dealerships Adapt to Current Conditions

CNA National is offering live, online training in coordination with Reahard & Associates. 

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ArticlesSeptember 8, 2020

Cupcakes and Etch

Sometimes you will get a deal thrown at you that is going to be an uphill battle. Instead of losing motivation, look at it as two things: a challenge and a teaching opportunity.

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ArticlesAugust 26, 2020

Change Is Required

The automotive industry is going through rapid change, facing additional costs associated with personnel, benefits, and retention, and depending on a steady stream of additional customers to replace those customers that have defected. So how do you change how you conduct business to meet the current challenge?

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Newsby StaffAugust 21, 2020

Winners of 2020 Dealers’ Choice Awards Announced

For 16 years, the program has recognized the industry’s best vendors, suppliers, and finance partners.

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ArticlesJuly 29, 2020

Actually, I Am the Boss of You: An Interactive Approach to Employee Counseling

The goal in discipling employees is not to punish but rather to affect a positive change in the employee’s conduct or performance, and should remain compatible with that goal and reduce the number of times someone says, “you’re not the boss of me.”

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Newsby StaffJuly 28, 2020

New JM&A Group Insider Platform Provides Free Exclusive Content to All Dealers

In an effort to further engage automotive professionals and provide valuable content, JM&A Group recently launched JM&A Insider, its own, on-demand collection of automotive resources.

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ArticlesJuly 27, 2020

F&I in a Post-COVID-19 World

The last few months have been strange — we aren’t sure what next week will look like, and many of the goals for 2020 are in question because our ability to earn money has been compromised. So, the quicker we can adapt, the better opportunity we will have for success in the future.

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Articlesby Rick McCormickJune 24, 2020

Pruning Time!

Today’s reality is presenting us with both challenging times as well as countless possibilities. Success is reserved for those that dare to prune their process to assure future growth in skills and profits.

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ArticlesMay 19, 2020

Hot Coffee

Everyone wants power and freedom, yet no one wants accountability. We won’t ever change the consumer, but if we better understand their behavior, we can better prepare ourselves for some of the pitfalls of dealing with the general public.

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ArticlesMarch 12, 2020

3 Keys to Data-Driven Sales Training

Set your salespeople up for long-term success at your dealership.

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