Relying on email alone will not lead to confirmed appointments or sales.
Dealers are using unified communications to improve customer service and drive sales.
If the waivers intended to protect your dealership aren’t clearly visible, they might as well not be there.
Welcome to Part One of a six-part series of articles about the launch of a startup special finance operation at an already successful independent dealership on the fringe of a major U.S. metro market.
Terminating an employee is always hard, but if they have been properly recruited and trained, the decision can be easy.
The more appraisals you conduct, the more opportunities you have to capture trades and the benefits that come with them.
Mike Davenport’s alter ego helps him find customers and make sales.
Taking control of your inventory requires bravery, strategy and commitment.
Self-governance by providers may be the best way to protect the sale of F&I products.