October 2015

Cover Story

Merchants Auto Is Winning

General Manager Adam Secore’s focus on people, process and product has helped Merchants Auto minimize turnover and increase sales by 89% in four years.

Article

Get Emotional

Industry Summit showcased an unstoppable shift in training and set the stage for the next event.

Article

Attention All Data Furnishers

Attention All Data Furnishers

Any entity that feeds a consumer reporting agency is considered a ‘data furnisher’ by the CFPB and must be aware of three credit reporting factors that can’t be overlooked.

Article

The Professional

Photo: Wayne Heard

After nearly 50 years of car sales, Gary Young has built a loyal following and a collection of stories.

Article

WTF

WTF

Whatever beliefs you and your customers may or may not share, politics and religion have no place in F&I.