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Study: Failure to Capture Off Make Buyers Costs Auto Groups Service Revenue

A new study commissioned by Affinitiv finds U.S. auto groups lose up to $230,000 in per-store service revenue by failing to cross-market off make used car buyers.

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myKaarma, Uber for Business Launch Dealer Shuttle Solution

myKaarma has partnered with Uber for Business to offer auto dealers a new way to pick up and drop off service customers.

Auto/Mate DMS Adds Storm Service Kiosks

Auto/Mate Dealership Systems has integrated its dealership management system with Storm Kiosks’ customer-facing Express Service kiosks.

RepairPal Shops to Perform DOWC Service Contract Repairs

A new partnership connects Dealer Owned Warranty Company service contract holders with RepairPal’s network of 2,500 certified repair shops.

Do I Really Need a BDC?

Why do you have a business development center? Heard urges dealers debating whether to empower or disband their BDCs to consider whether its duties can be carried out by any other means.

Dealers Recognize the Industry’s Best in 2019 DCAs

Dealers and dealership personnel named 71 companies in 35 categories as their favorites in the 2019 Dealers’ Choice Awards.

Automotive Consulting Enterprises Debuts In-House Training Program

Enrollment is now open for classes held at Automotive Consulting Enterprises' new automotive training facility at the company’s Kansas City-area headquarters.

Survey: Optimism Soars Among Subaru, Toyota Dealers

The results of Kerrigan Advisors’ first annual dealer survey show Subaru and Toyota franchisees lead the industry in believing their dealerships will increase in value, outpacing all other brands — including highlines.

Auto/Mate DMS Gets Sales and Service Conversion Tool

Auto/Mate has integrated its dealership management system with Servisell’s sales and service conversion system.

Xtime, CenPOS Offer Streamlined Service Checkout

Xtime announced the integration of CenPOS’s payment solution with Xtime’s Spectrum platform, offering a new payment option to dealership service customers.