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Dealer Opsby Harlene DoaneSeptember 5, 2006

The Three Overlooked Rs Of Achieving Goals

The three R’s-- Review, Revise and Revisit. Regardless of which position you hold in the dealership, these three items apply ...

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Dealer Opsby Sean WolfingtonSeptember 5, 2006

Four Keys To Integrity Selling: Part Two

Sean Wolfington - To gain clarity, it helps to ask the following questions: When you say “more,” how many more? ...

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Dealer Opsby Sean WolfingtonSeptember 5, 2006

What Fuels Your Vision?

Sean Wolfington - All that a person achieves and all that he or she fails to achieve is the direct result of the clarity and the fuel of his or her own thoughts. Fuel comes in two varieties: positive and negative ...

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Dealer Opsby Sean WolfingtonSeptember 5, 2006

Four Keys to Integrity Selling: Part One

Sean Wolfington - High achievement drive can fuel a person’s persistence, and with that comes a dogged determination and a never-give up attitude ...

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Dealer Opsby David Keller, CPA, CFESeptember 1, 2006

Basics Of Customer Relationship Management

David Keller - How do you know which type of CRM product or service to use for your dealership?

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Dealer Opsby John CarrollSeptember 1, 2006

DriveTime 93 Used Car Stores And Counting CEO Ray Fidel Named 2006 Independent Retailer Of The Year

He fully expects to hit right around the 60,000-vehicle mark -- a pace that easily qualifies the company as a market leader...

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Digitalby Harlene DoaneSeptember 1, 2006

To BDC Or Not To BDC? Improving Response Times

Harlene Doane - If you have spoken with the customer and set an appointment the customer is far less likely to continue shopping...

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Dealer Opsby Katrina Marie SouderSeptember 1, 2006

Sales, Not So Scary After All!

Katrina Souder - Even when someone comes in for a test drive and doesn’t buy, I send them a thank you card...

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Digitalby Rob ChesneySeptember 1, 2006

Following Customers To The Internet

Rob Chesney - ... nearly four of every ten automotive minutes are now spent on eBay Motors...

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Dealer Opsby Greg GoebelSeptember 1, 2006

2004 Pre-Owned Dealer Of The Year Dick Hannah Honda

Greg Goebel - A consistent Internet sales process is required to achieve such a lofty sales volume...

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