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Articles•by Tom Hudson•November 7, 2012

Uncommon Sense

Legal expert Thomas Hudson points out the important of a "integration clause" to preclude the buyer from later claiming the dealer orally promised to include in the deal the sun, the moon and the stars.

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Articles•by David Keller, CPA, CFE•November 5, 2012

Internal Control Concerns Over Electronic Funds Transfers (EFT) and Automated Clearinghouse (ACH) Payments

Expert David Keller discusses the importance of security systems and internal control when processing Electronic Fund Transfers (EFT) and Automated Clearinghouse (ACH) payments.

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Articles•by Philip Barras•November 2, 2012

Applying a “Back to Basics” Philosophy to Your CRM

Expert Philip Barras of Dominion Dealer Solutions discusses how to ramp up sales through the use of your dealership's database. Phil lays out a list of the best CRM practices to energize your database, from using electronic logging systems to conducting a regularly-scheduled save-a-deal review.

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Articles•by Mark Dubois•October 24, 2012

No Silver Bullet Solution to Finding Affordable Vehicle Inventory

Mark Dubois talks about finding affordable vehicle inventory in the buy here pay here (BHPH) industry. Mark discusses networking, advertising, and recycling inventory as a way to keep your vehicle inventory costs low.

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Articles•by Jim Radogna•October 22, 2012

Don’t Forget to Tell Your Inventory Story

Jim Radogna, President of Dealer Compliance Consultants, discusses what vehicle conditions and history reports you should disclose to your customers. Jim also talks about how to determine if the vehicle you're selling should be classified as new or used.

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Articles•by Greg Wells•October 19, 2012

Got eBay? It’s Not as Difficult as You Think

Business development expert Greg Wells looks at the reasons some dealers still avoid eBay and how the auction site can be extrememly beneficial when it comes to marketing inventory.

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Articles•by Tom Hudson•October 10, 2012

Preparing Multiple Contracts?

Attorney Tom Hudson discusses why the practice of writing multiple contracts on the same deal is bad news and can cause dealers to run afoul of the federal Truth in Lending Act.

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Articles•by David Keller, CPA, CFE•October 5, 2012

Service and Parts – More Gross or Less Expense To Obtain Profitability?

Author and CPA Dave Keller examines the best way to increase profitability in the parts and service departments.

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Articles•by Ali Amirrezvani•October 1, 2012

Best Practices to Market Used Inventory Online

Technology expert Ali Amirrezvani offers a number of tips for effectively marketing your used inventory online.

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Articles•by Philip Barras•September 28, 2012

Trendy is Nice, But Don’t Forget the Basics of CRM

New CRM technology is great but by itself is not enough for success in customer relationship management. Author Philip Barras discusses the importance of strong CRM processes with an emphasis on the basics.

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