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Articlesby Mark DuboisOctober 24, 2012

No Silver Bullet Solution to Finding Affordable Vehicle Inventory

Mark Dubois talks about finding affordable vehicle inventory in the buy here pay here (BHPH) industry. Mark discusses networking, advertising, and recycling inventory as a way to keep your vehicle inventory costs low.

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Articlesby Jim RadognaOctober 22, 2012

Don’t Forget to Tell Your Inventory Story

Jim Radogna, President of Dealer Compliance Consultants, discusses what vehicle conditions and history reports you should disclose to your customers. Jim also talks about how to determine if the vehicle you're selling should be classified as new or used.

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Articlesby Greg WellsOctober 19, 2012

Got eBay? It’s Not as Difficult as You Think

Business development expert Greg Wells looks at the reasons some dealers still avoid eBay and how the auction site can be extrememly beneficial when it comes to marketing inventory.

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Articlesby Tom HudsonOctober 10, 2012

Preparing Multiple Contracts?

Attorney Tom Hudson discusses why the practice of writing multiple contracts on the same deal is bad news and can cause dealers to run afoul of the federal Truth in Lending Act.

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Articlesby David Keller, CPA, CFEOctober 5, 2012

Service and Parts – More Gross or Less Expense To Obtain Profitability?

Author and CPA Dave Keller examines the best way to increase profitability in the parts and service departments.

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Articlesby Ali AmirrezvaniOctober 1, 2012

Best Practices to Market Used Inventory Online

Technology expert Ali Amirrezvani offers a number of tips for effectively marketing your used inventory online.

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Articlesby Philip BarrasSeptember 28, 2012

Trendy is Nice, But Don’t Forget the Basics of CRM

New CRM technology is great but by itself is not enough for success in customer relationship management. Author Philip Barras discusses the importance of strong CRM processes with an emphasis on the basics.

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Articlesby Kimberly LongSeptember 19, 2012

Express Auto Emphasizes the R in CRM

Customer relationship management can be particularly challenging for buy here pay here dealers. Express Auto has tackled this challenge by focusing on building relationships with its customers through mutual trust and respect.

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Articlesby Paul PotratzSeptember 14, 2012

Does My Butt Look Fat In These Jeans?

Advertising and marketing expert Paul Potratz explains how shopping for jeans is like shopping for a car and walks through each step of the process, relating it to how car shoppers come into contact with dealerships online and in person.

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Articlesby Tom HudsonAugust 31, 2012

You Should Not Be in the BHPH Business If …

A few words of caution from attorney Tom Hudson: if you fit any of these descriptions, you shouldn't be in the BHPH business.

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