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NewsJune 12, 2007

Capital One Introduces New Auto Dealer Program with Emphasis on Full-Credit Spectrum Financing

Capital One Auto Finance, the auto finance division of Capital One Financial Corporation (NYSE:COF), recently introduced a new business model that emphasizes full-credit spectrum financing, dedicated auto dealer relationship teams and dealer customer service.

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Articlesby Tom HudsonJune 11, 2007

Federal Court Upholds Class Waiver In Arbitration Agreement

Thomas B. Hudson, Esq. - Lately, plaintiffs’ lawyers have convinced a few courts that requiring a consumer to waive class relief is “unconscionable” and is reason enough for courts to refuse to enforce the arbitration agreements...

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Articlesby David Keller, CPA, CFEJune 5, 2007

Business Survival After Retirement Or Death

David Keller - The best way to evaluate your business is to study the history of your industry. Learn why some businesses have failed when others have succeeded, then think through how you would have reacted in similar situations.

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Articlesby Jeff SmelleyJune 2, 2007

End Antivirus Overkill

Jeff Smelley - A successful Internet security policy, when practiced, will provide the highest degree of protection while not adversely impacting your computer’s performance or encroaching on your work day.

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Articlesby Lisa AsbellMay 31, 2007

If Employees Steal Data, Customers Bolt

Lisa Asbell - Over the past few years, as concerns about identity theft grew, Congress stepped in and passed laws like the Fair and Accurate Credit Transactions Act (FACTA) and the Gramm Leach Bliley (GLB) Act.

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Articlesby Carlos RodriguezMay 30, 2007

Training Benefits Business

Carlos Rodriguez - Besides the direct financial impact to a business’ bottom-line, there are other benefits to investing in employee training programs. For example, training increases employees’ skill levels, positively affecting performance, and productivity.

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NewsMay 29, 2007

Finance Express Purchases Tracker Dealer Management System

Finance Express, which operates the first online auto finance platform specifically designed for the independent automotive used car dealer, announced today that it has bought the Tracker Dealer Management System from Manheim.

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Articlesby Ryan LinnehanMay 29, 2007

Opening The BHPH Mailbag

Ryan Linnehan - Inadequate capitalization is a problem that can sink a dealer no matter how long they have been in business, but those that are newly entering the business are especially vulnerable...

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Articlesby Glenn RobertsMay 28, 2007

Meet And Greet On Dealership Time Decreasing The Amount Of Time In The Finance Office

Glenn Roberts - Everyone agrees that being in the F&I office too long is a bad thing, but a trip to the F&I office is another opportunity to make money. Let’s discuss why too much time in the F&I office is bad and how you can change it.

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Articlesby Jennifer RinconMay 27, 2007

Johnson of Chickasha's BHPH Business Flourishes As Sub Prime Market Grows

Jennifer Rincon - Dealer Lonnie Robertson, who estimated roughly 42 percent of their total business is sub prime, knows the value of incubating so many long-term relationships...

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