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Articlesby Greg WellsJanuary 30, 2012

Three Conversion Tips for a Great Digital Marketing ROI

Why spend money to drive traffic to a site that doesn’t convert? Greg Wells, business development expert, offers tips to help boost a dealership website’s conversion.

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Articlesby Tom HudsonJanuary 26, 2012

When the Cops Aren’t the Cops

Recent fraudulent emails to dealerships purporting to be from the FTC prompt attorney Tom Hudson to issue a word of caution to dealers: Make sure any "authorities" who approach the dealership are the real thing before taking any action.

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Protecting Your Auto Dealership From Fraud

David A. Anderson and Wilfredo Fernandez of the firm Citrin Cooperman outline a few of the most common frauds perpetrated in various dealership departments and offer some ways to help prevent them from occurring.

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Articlesby Kimberly LongJanuary 20, 2012

Grappone Automotive’s Developing BDC

Over the course of about seven years, Grappone Automotive’s business development center has evolved into a centralized operation that is responsible for 50 percent of the dealership’s monthly sales.

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Articlesby Allen DobbinsJanuary 4, 2012

How the Durbin Bill Will Lower Your Payment Processing Costs

The Durbin Bill, which was a part of the Dodd-Frank Act, regulates the merchant processing costs associated with taking certain types of debit-card payments. Technology Expert Allen Dobbins explains how the bill is lowering costs for dealers who accept credit and credit card payments.

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Articlesby Tom HudsonDecember 26, 2011

Arbitration Agreements Can be Helpful in Class Action Lawsuits

The best first line of defense against class action suits is the practice of requiring consumers to sign mandatory arbitration agreements as part of the car purchase and finance transactions they enter into. Attorney Thomas Hudson provides an example of how the use of arbitration agreements saved the day when the class action lawyers came calling.

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Articlesby David Keller, CPA, CFEDecember 7, 2011

Identifying Your BHPH and RFC Trends

Accountant David Keller, CPA and CFE, details how buy here pay here sales and collections and having a related finance company (RFC) can complicate accounting.

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Articlesby Greg WellsDecember 5, 2011

The Building Blocks of a Profitable BDC

Business development expert Greg Wells outlines the building blocks of a profitable BDC, including determining the basic functions your BDC will perform, which employees are in the BDC, pay plans and how the BDC can evolve to take on more tasks in the dealership.

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Articlesby Jennifer Murphy BloodworthDecember 2, 2011

Keeping Up with Compliance at Bergeron Auto

At Bergeron Auto, compliance is taken seriously. Dealer Denis Bergeron discusses why his dealership in Metairie, La., takes a proactive approach to maintaining compliance.

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Articlesby Tom HudsonNovember 30, 2011

Flying Under the Radar

Dealers who ignore rules and regulations they’re required by law to comply with and instead hope to fly under the radar unnoticed by the Federal Trade Commission and Consumer Financial Protection Bureau might want to ask themselves the following questions posed by Attorney Tom Hudson in this article.

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