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Articlesby Tom HudsonAugust 31, 2012

You Should Not Be in the BHPH Business If …

A few words of caution from attorney Tom Hudson: if you fit any of these descriptions, you shouldn't be in the BHPH business.

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Articlesby David Keller, CPA, CFEAugust 29, 2012

Be Ready For Fraud

CPA and certified fraud examiner David Keller goes over several measures dealers can take to protect their dealerships from internal theft and fraud.

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Articlesby Nicole MunroAugust 28, 2012

UCCC Extraterritoriality - But it’s a Minnesota Contract!

If a finance company buys retail installment contracts from auto dealers in its home state, what happens when a consumer named in one of those contracts moves to a state with different laws from the company’s home state? Attorney Nikki Munro discusses a recent case that poses that very question.

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Articlesby Jim RadognaAugust 24, 2012

Is Your Information Safeguards Plan Keeping Up With Technology?

Dealerships have become more technologically advanced since the federal Safeguards Rule was first enacted. Compliance expert Jim Radogna presents some tips to help dealers ensure their information safeguards policy keeps pace with today's technology.

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Articlesby Nicole MunroAugust 7, 2012

My Compliance Lawyer is Crazy

Attorney Nicole Munro explains why dealers must be prepared if the Consumer Financial Protection Bureau comes knocking on their door and looks at some the the CFPB's recent enforcement actions.

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Articlesby Kelly WadlingerAugust 6, 2012

Old Tactics Don’t Work for a New Generation

Millennials constitute one of the most sought-after buying demographics in the market, but dealing with this generation requires a slight change of tactics. Author (and millennial) Kelly Wadlinger offers a few hints for dealers on selling to her generation of buyers.

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Articlesby Brian BarfieldAugust 3, 2012

Swimming with the Sharks: Selling a Demanding Customer

Brian Barfield, founder of Modern Day Selling, offers some advice on how to deal with and sell a demanding customer.

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Articlesby Tom HudsonAugust 1, 2012

FTC’s Complaint Report

The FTC has made a lot of noise about looking into car dealers and their reportedly abusive practices, but what percentage of consumer complaints are actually about car dealers? Attorney Tom Hudson takes a closer look.

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Articlesby Brad NierenbergJuly 30, 2012

Experiential Marketing Builds Relationships from Pre-sale to Post-sale

Author Brad Nierenberg discusses what experiential marketing is and what it can do for your dealership.

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Articlesby David Keller, CPA, CFEJuly 27, 2012

The Lenders Are Back

Accountant Dave Keller explains how to adjust accounting practices to make things work more smoothly with your lender.

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