Digital Cover Features
Your Dealership Is Being Judged by AI Search
Car shoppers are asking the tools where to buy, service and trade. The question is whether your dealership is showing up as the answer.
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SEARCHMENUSEARCHCar shoppers are asking the tools where to buy, service and trade. The question is whether your dealership is showing up as the answer.
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In less than two years, New River Auto Mall has gone from not having a business development center to having a BDC that works over 1,300 leads each month and is responsible for between 30 and 50 percent of total dealership sales each month.
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Attorney Tom Hudson discusses a recent court decision in the housing finance area that could be useful in the auto financing arena as well.
Read More →Industry expert and trainer Greg Wells discusses several important features to look for when choosing a CRM tool.
Read More →Accountant David Keller explores some ways dealers can better track accounting transactions to aid in their year-end comparison and analysis process.
Read More →The Consumer Financial Protection Bureau recently began a public inquiry into how consumers and financial services companies are affected by arbitration and arbitration clauses. Attorneys Nicole Munro and Latif Zaman of Hudson Cook look at how some state courts are finding ways to invalidate arbitration provisions.
Read More →Technology Expert Ali Amirrezvani discusses one of the most important aspects of customer relationship management today: website lead response time.
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Online communication has shifted the dealership-to-customer relationship. In the future, to keep up, dealers will have to transition from traditional CRM systems and processes to social customer relationship management (SCRM).
Read More →Here are few simple suggestions to help incorporate social media into your customer relationship management efforts.
Read More →Seth Lieberman, CEO of Pangea Media/SnapApp, reveals seven things to think about when crafting a Facebook post for your business.
Read More →Attorney Tom Hudson examines an appellate case in which the term “as is” did not protect the dealer from allegations of fraud and violation of the Michigan Consumer Protection Act.
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