auto dealer in black and red logo
MenuMENU
SearchSEARCH

Digital

Ad Loading...
Articlesby Daymond DeckerAugust 27, 2008

Downeast Toyota’s Interactive Web Site and Rapid Response Time Reels in Customers

Daymond Decker - Since their new site went live, there have been 65,355 unique visitors and 4,351 total sales and service leads. About 40 percent of Web site visitors spend one to five minutes on the site ...

Read More →
Articlesby Jennifer Murphy BloodworthAugust 23, 2008

Attracting, Training and Hiring for a BDC or Call Center: Industry Experts Weigh In

Jennifer Murphy - The success of a BDC or call center is heavily dependent on having well-trained employees. The selection process of hiring the right employees coupled with a motivating compensation plan and intensive and ongoing training will yield the best results.

Read More →
Articlesby Justin SpathAugust 22, 2008

The Right BDC Option: Choosing the One that Fits Your Dealership

Justin Spath - The biggest advantage to an in-house BDC is that you have complete control over it. You decide who is hired or fired, how it is managed, what the requirements will be, and how to improve on it or change it to meet your business needs.

Read More →
Ad Loading...
Articlesby Rob ChesneyAugust 19, 2008

Gas Prices, Economy Driving Interest in Small Cars

Rob Chesney - A sample search on eBay Motors in May shows 81 listings that advertise great or good gas mileage. Cars such as Ford Escorts and Geo Metros and Storms are being listed ...

Read More →
Articlesby Sean V. BradleyAugust 16, 2008

Internet Sales Process-Part Two: The Follow Up

Sean Bradley - You also need to buy or create powerful phone scripts to use when calling Internet sales prospects, as well as voicemail scripts. The bottom line is that you need to be prepared ...

Read More →
Articlesby David Keller, CPA, CFEAugust 15, 2008

Accounting For Your BDC: The Practical Way to Measure the Cost

David Keller - You know it is going to cost something to get it going, staff it, find the right software, make room in your dealership for the people staffing it, monitor the results, create advertising, update your Web site and phone numbers, etc. ...

Read More →
Ad Loading...
Articlesby Michael TeitelbaumAugust 13, 2008

The Little Automotive Microsite That Could: Four Reasons Why a Microsite Can Drive Major Marketing Results for Your Dealership

Michael Teitelbaum - With that single effort, the viral marketing phenomenon known as the microsite was born. A microsite is a multi-page, mini-Web site with content geared toward a specific subset of a company’s main audience...

Read More →
Articlesby Tom HudsonAugust 7, 2008

A Silver Lining: The Case for Arbitration Agreements

Thomas B. Hudson, Esq. - Another problem that the housing mess will create for dealers will come from the legislative backlash that we will see as our elected representatives fall all over each other in their attempts to “fix” the housing problems...

Read More →
Articlesby Sean V. BradleyAugust 1, 2008

Youtube Video Testimonials

Sean Bradley - We all know that the strongest form of advertising is word of mouth. We teach that to all of our sales staff. Everyone knows it; as a matter of fact, mathematically it makes sense. Average closing ratio for a fresh opportunity in your dealership is about 18 to 20 percent versus a 50 percent closing ratio from a referral or a 65 percent closing ratio from a prior customer.

Read More →
Ad Loading...
Articlesby Daymond DeckerJuly 29, 2008

Keeping Up With the Times Online: The Evolution of BillWalsh.com

Daymond Decker - Walsh knew that the next generation of customers would not be satisfied with two-dimensional photos of cars, an address and a phone number ...

Read More →