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Articlesby Tom HudsonSeptember 1, 2006

going to the videotape

Thomas B. Hudson, Esq - First, if the F&I process wasn’t perfect, the videotape would record the imperfections and the tape would become ... Exhibit 1...

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Articlesby Tom HudsonSeptember 1, 2006

Consumer Unsuccessfully Challenges Enforceability Of Arbitration Agreement

Thomas B. Hudson, Esq. - “There has to be separate consideration – apart from the consideration supporting the contract of sale – to support the agreement to arbitrate.”

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Articlesby Terran LampSeptember 1, 2006

Dimmitt Luxury Motorcars Specializes By Making Vehicles Personal

One of key ingredients to the Dimmitt success is the menu of accessories customers are given to enhance their new purchase.

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Articlesby Dan HendersonSeptember 1, 2006

To Train Or Not To... Is That Really A Question?

Dan Henderson - ... We stare at the low closing ratios, the low demos, low write up percentages and then try to decide whether or not our staff needs more training or if they need to be fired ...

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Articlesby Sean WolfingtonSeptember 1, 2006

What Great Leaders Do

Leaders set higher standard values... they model those values themselves and use charismatic methods to attract people.

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Articlesby Tom HudsonSeptember 1, 2006

Oops! Someone is Sleeping

Thomas B. Hudson, Esq. - I’ve frequently have to point out to people in the car business that the Truth in Lending Act doesn’t apply to many credit transactions...

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Articlesby Rex A CollinsSeptember 1, 2006

Expensive Theft Schemes in Dealerships

Rex Collins - Internal theft is big business. It is estimated that the cost to each employer is $9 per day per employee...

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Articlesby Rex A CollinsSeptember 1, 2006

Warranty Audits: Keeping your Dirty Dozen Clean

Rex Collins - Dealers should remember that a technician is supposed to perform the appropriate documentation, not a service advisor.

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Articlesby Adam DeGraideAugust 31, 2006

Today Is The Day

Adam DeGraide - One of the secrets to truly having a lasting positive effect on people is to first value yourself. It has been said that you cannot give what you do not have, and that is definitely true...

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Articlesby Adam DeGraideAugust 31, 2006

Becoming A Servant leader - Part Three

Adam DeGraide - Change is a given, it will happen. Your organization will adapt or die. Leaders can ease the transition by understanding the seven reactions people have to change...

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