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Articlesby Glynn RodeanFebruary 11, 2009

Generate Sales During Tough Times

Glynn Rodean - While car sales and football don’t have a lot in common, right now many dealers are practicing what many football teams do when they’re trying to hold onto their lead until the end of the game—the prevent defense. A team with a solid lead...

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Articlesby David Keller, CPA, CFEFebruary 9, 2009

Your Annual Review - Are You Ready For 2009

David Keller - Take a look at your expenses. Compare your expenses against other 20 group members. Compare them to industry averages. If some are high compared to the industry guides, review the detail of the expense accounts to see if you can reduce...

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Articlesby Glynn RodeanFebruary 7, 2009

The Twelve Best BDC Practices Every Department Should Implement

Glynn Rodean - Over the years, I’ve developed a long list of best BDC practices and here are 12 from which every BDC can benefit...

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Articlesby Sean V. BradleyJanuary 19, 2009

Army of One - Leverage Your Resources

Sean Bradley - There is no army of one. Even in the United States Army, that really isn’t true either. There are no Rambos in the Army. The Green Berets, Delta Force, Airborne Rangers—all these units are elite teams, not stand-alone people ...

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Articlesby J.D. RuckerJanuary 14, 2009

How to Spend Your Internet Marketing Budget

Jim Rucker - Dealerships are starting to realize that they get more bang for their buck through Internet marketing and are cutting into their television and radio budgets and redirecting the funds towards driving Internet leads ...

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Articlesby Daymond DeckerJanuary 6, 2009

Bring Online Advertising Into Focus with Proper Marketing Support

Daymond Decker - Are you struggling with the transition to digital advertising activities due to lack of time, staff focus or obvious understanding of what to do? ...

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Articlesby Aaron ProctorDecember 11, 2008

Compliance Complacency: How Much Compliance is Enough?

Aaron Proctor - When I speak to dealers for the first time about the Privacy Act or Red Flags compliance, I begin with three questions...

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Articlesby Kimberly LongDecember 10, 2008

Mountain View Auto Takes on the Virtual Frontier

Kimberly Long - Mountain View has been steadily working toward a stronger online presence for several years, striving to mold efforts into what Erwin described as “a full-fledged, go-after-it, no-holds-barred concept of e-commerce.” That concept has developed into a ...

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Articlesby Glynn RodeanDecember 8, 2008

Business Development Centers: The Most Accountable, Measurable Department

Glynn Rodean - This position is generally one of an order-taker and is often responsible for fielding complaints. Probably, the CSR you are most familiar with is employed by your cell phone company...

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Articlesby Tom HudsonDecember 5, 2008

Pigs Get Fat, Hogs Get Slaughtered

Thomas B. Hudson, Esq. - One surefire way to make sure a court won’t enforce your arbitration agreement is to ask it to do more than get you in front of an arbitrator. I can’t tell you the number of arbitration agreements I’ve seen that indicate...

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