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Articlesby John CarrollOctober 25, 2007

Driving Home Your Dealership Message: Building A Brand Stretches Ad Budget

John Carroll - Dealers can build some branding equity into every call to action. For Mudd, that’s a jingle or tag phrase with consistent graphics. “That’s your brand, which you use with a buy-now message. You have to sell cars or you don’t have a brand.

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Articlesby John CarrollOctober 24, 2007

When Ad Campaigns Go Wildly Wrong: Retaining Your Reputation And Customers In The Aftermath

John Carroll - To make sure you’re completely protected, said Chumney, make sure you have the right legal disclaimers on every piece. Mistakes happen, but because it’s a flub instead of a scam, neither the dealer nor the agency has to pay off...

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Articlesby Rob ChesneyOctober 23, 2007

Driving Customers Through Online Search: How To Optimize Web Sites For Search Engine Marketing

Rob Chesney - In order to increase the odds of consumers selecting your dealership, consider search engine marketing (SEM) and search engine optimization (SEO...

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Articlesby David Keller, CPA, CFEOctober 22, 2007

Related Finance Company Considerations: A Difficult Decision That Requires Extensive Review

David Keller - Projections should be completed as if you have sold the notes to an RFC so you can review the effect on net income, cash flow, net worth, working capita, and other factors that are important to the operations and health of your dealership...

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Articlesby Rob AndersonOctober 17, 2007

The Marketing Funnel

Rob Anderson - Before you begin to pour customers into your funnel and lead them through, there are certain things you must define first. This will set you—and your customers—on the right path from the start. Define who you are and what you’re all about.

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Articlesby Daymond DeckerOctober 14, 2007

Alaskan Dealer Uses Internet To Sell 100 Units

Daymond Decker - The decision was made to integrate AuroraMotors.com into other advertising media and to utilize Search Engine Optimization and advanced Search Marketing campaigns to drive the home-bound Alaskans to the dealership’s new virtual showroom...

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Articlesby Lisa AsbellSeptember 26, 2007

Your Identity Theft Program: Comply Or Risk Fines

Lisa Asbell - If you have a data breach and a customer suffers losses (or even worse, if multiple customers suffer losses), you can be held responsible for those damages along with federal and state fines...

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Articlesby Jeff SmelleySeptember 25, 2007

New Wireless Options On The Horizon

Jeff Smelley - Early next year the FCC is scheduled to auction additional airwave space to wireless providers. In so doing, Kevin Martin, chairman of the FCC, proposes to remove the restraints which cell phone providers have enjoyed for years.

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Articlesby Rob AndersonSeptember 24, 2007

Dancing with the Cars: Don't Allow a Premium to Become a Promotion

Rob Anderson - Think about your presence in the marketplace. What does it say about your dealership? Are you all about: price, warranty, service pre-owned or a combination of these and many others? You have to be “about” something.

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Articlesby Tom HudsonSeptember 21, 2007

Pick Your Legal Battles Wisely: Sometimes It Doesn't Pay to Fight

Thomas B. Husdon, Esq. - The estimated cost to disassemble the engine was $1,500. Van Eman believed that C.A.R.S. had no intention of honoring the limited warranty and would continue to demand additional tear down and diagnosis until...

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