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Articlesby Allen DobbinsJuly 27, 2011

Five Tips for a Stronger Dealership Website

Technology Expert Allen Dobbins shares five tips for dealers who want a strong Web presense.

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Articlesby Harlene DoaneJuly 25, 2011

Digital Marketing for Dealerships Can Be Frustrating

Dealership Internet directors share what frustrates them the most about digital marketing, including frustrations with websites, vendors and different media.

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Ken Shaw Automotive Reaping Rewards with Customer Loyalty Program

When Ken Shaw Automotive’s rewards program first went live in 2010, Vice President and Co-owner Paul Shaw wasn’t exactly sure what to expect. In the past year the dealership has sold 50 vehicles to customers who redeemed points from the rewards program.

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Articlesby Tom HudsonJuly 18, 2011

Dealers, Be Prepared to Defend Outside Your State

Industry Attorney Tom Hudson outlines how a Georgia auto dealer was sued in Pennsylvania court.

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Why Dealers Invest in Digital Marketing

Dealers and managers share their insight on several different types of digital marketing along with why digital marketing is important, reasonable expectations for digital marketing, and time and money investments.

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Articlesby Tony TroussovJuly 8, 2011

Make Online Reputation Management a Priority

Tony Troussov, the general manager of Walser Toyota Scion, covers why dealers should monitor and measure their businesses’ online reputations and suggests how a dealership can begin monitoring and growing the number of positive reviews online.

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Articlesby Jason EzellJuly 4, 2011

Define Success Metrics to Better Evaluate Data

To properly evaluate data from Internet marketing efforts, industry expert Jason Ezell explains that dealers must first define success metrics for the different types of online marketing.

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Articlesby Tom HudsonJune 22, 2011

Check State Law Before Charging Fees

Attorney Thomas Hudson shares insightful correspondence he had with another lawyer who represents dealers regarding finance charges, TILA, Regulation Z and more.

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Articlesby David Keller, CPA, CFEJune 17, 2011

Who Is Watching the Parts Department?

The parts department is the only department in the dealership that can place an order for almost any type of part and never be questioned about it. CPA David Keller explains why dealers should look at their parts departments to see how it’s really being managed.

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Articlesby Kimberly LongJune 3, 2011

The Importance of Mobile Websites for Dealerships

Does a dealership really need a website optimized for mobile devices? The short answer is yes. Author Kimberly Long offers perspectives from both dealership personnel and technology providers on the benefits of having a mobile website.

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